I am getting the following message when sending email to the assigned user.

Invalid address: You must provide at least one recipient email address. SMTP -> get_lines(): $data was ""

This particular message is when I turned on the SMTP sender debug log, but the actual email does not get sent if the log is on or off.

Then this message is displayed on the page

"Unable to send e-mail. Please contact the site administrator if the problem persists."

When I create the ticket, the assigned user is displayed in the form.

We also have LDAP integration module http://drupal.org/project/ldap_integration

Comments

darrenj1’s picture

darrenj1 commented

can anyone help?

jeremy’s picture

jeremy commented
Status: Active » Fixed

This suggests that the user does not have an email address defined? I've added logic to prevent this error from being generated -- if you update to the latest CVS snapshot and try again, you should not see any errors -- if an email is not generated check the watchdog (only in the latest development snapshot):
http://drupal.org/cvs?commit=357954

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.