I successfully added a CCK field to the support node type. In my case, the custom field added was a "category" field.

My only thing is, I'd want that field to appear on the http://mysite/support and I would like to see a way to do this without having to create a new view. Creating a new view isn't a problem, but I like the fact the support page currently colour codes the tickets based on priority and the general display on this page.

It would be nice to either have a "default" option to enable a category field which the admin could be given a text field to fill in with options and when enabled it could show up on the support page, or find a way to integrate with CCK (because CCK is awesome) and have an option to add custom CCK fields to the support page table in a sortable/searchable way.

Comments

jeremy’s picture

jeremy commented

Perhaps the first step at integrating support tickets with CCK is being discussed here:
#676044: Implement "clients" as an entity type

Once that was done, then we'd also need to come up with a generic way of displaying/listing arbitrary fields in the support ticket overview.

purencool’s picture

purencool commented
Issue summary: View changes
Status: Active » Closed (outdated)