Recent changes have broken something, as when attachments are included with emails sent to create or update tickets while they are correctly attached to the ticket they are not listed in the notification email that is sent out.

Comments

jeremy’s picture

Actually, I don't see how this ever could have worked. The logic works as follows:

1) Download mail, insert as comment or node
2) hook_comment or hook_nodeapi fires and notification is sent
3) Use nid or cid to attach attachments.

Thus, when notifications are sent there's no way to know that there were attachments. The proper fix will be to include attachments when first inserting the comment or node.

jeremy’s picture

Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.