I wanted to know if anyone has used Support Ticketing System in Open Atrium 2? The current OA Work Tracker has some limitations and this ticket system is a little more developed. Particularly, I need the Support Ticketing System to enable various groups (with permission access) to see specific tickets and others hidden. Any feedback/advice would be appreciated!

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mhoudeop’s picture

mhoudeop commented

I was wondering if you used the Support Ticketing System with OA2? Did you have any feedback, is it a good idea? We are trying to make it fit right now, and I'm experimenting a few problems with the access control (can't allow authenticated users to create new tickets, for example).

purencool’s picture

purencool commented
Status: Active » Closed (outdated)