Hi, I installed the Subscription module to be paired with the Support ticket system and I enabled digest mode for all tickets to be made. It appears when testing the system, I get blank emails when a post is updated. In addition, when I try to mail templates I get this error:

Notice: Undefined index: text in subscriptions_token_info_alter()(line 394 of home/content/.../ subscriptions/subscriptions.tokens.inc).

Comments

salvis’s picture

salvis
he/his
commented

Please turn digest mode off and leave it off for at least two digest periods and then check whether you still get blank mails.

Have you customized the templates?

Are you sure you have the current -dev version?

kristinec’s picture

kristinec commented

It didn't work.. The emails still came out blank, and I still had that error. Not sure why.

Yes, the templates have been added. And yes, I am currently on the dev version.

Draknek’s picture

Draknek commented

Do you have the HTML Mail module enabled? http://drupal.org/node/1402222

salvis’s picture

salvis
he/his
commented

... or Mime Mail or some other third-party mail system?

kristinec’s picture

kristinec commented
Status: Active » Closed (fixed)

I'm not sure what was going on but I reinstalled a new Drupal and new subscription module and everything worked. Thank you for all your help!