the IP address filter doesn't have any way to un-block people. Strange becuase the message sent to the user tells them to contact a site administrator - but if the admin can't do anything about it... ?

Is the only current way to remove IPS by logging into MySQL and removing them manually?

Comments

jeremy’s picture

jeremy commented

For an IP to be blocked, the user has to post more than the configured number of spam postings. If you mark the user's spam postings as not spam, then they will automatically be unblocked. This needs to be documented, and I agree it could be helpful to provide a more obvious way to unblock a user (that may automatically mark all of the user's postings as not spam.)

jenlampton’s picture

jenlampton
she / her
commented

yes, yes, that would be wonderful :-)

jeremy’s picture

jeremy commented
Assigned: Unassigned » jeremy

I will try and review adding this feature, hopefully before the next release.

Dabitch’s picture

Dabitch commented

"the user has to post more than the configured number of spam postings." - then I have another issue here, as my own IP has been caught in the "Your IP address has been blocked by our spam filter." trap. Where do I unblock my own IP? Please note that nothing I have posted has ever been marked as spam, something is seriously wrong with that.

Dabitch’s picture

Dabitch commented

Just FYI

DELETE FROM `spam_duplicate` WHERE hostname = "MY IP NUMBER"

cleared up my posting issues - somehow my posts were being marked as duplicates when they were not.

(meanwhile a lot of identical duplicate spam is getting through)