I install piwik,in order to find the statistics in my web ,I install the piwik web analytics module,but there exist some problems:

1) in site configuration/piwik analytics/piwik settings,how to can find the"Authentication String";
2) in reports/Piwik Analytics Statistics/visitors ,when I overview of the last day, it occurs wrong:
Open Flash Chart

JSON Parse Error [Syntax Error]
Error at character 0, line 1:

0: 3) there is another problem in the database of piwik, when I visit the web ,there will be register twice,and some time it did not register.
idvisit visitor_localtime config_browser_name
4 14:54:14 FF
5 14:54:14 FF

Comments

hass’s picture

hass commented
Status: Active » Fixed

Re-install the module AND delete the folder first.

xjzh’s picture

xjzh commented

I install the piwik1.0 software,I want to know how long time it register to the databsae when I visit the website?
For example,at 9:00am I visit the web, five minutes later I closed the browser. at 9:15am I visit the web again,but it dose not register it to the databse.

The other problem that sometime I visit one time,but in the database it register twice in the piwik_log_visit:
idvisit visitor_localtime config_browser_name visit_first_action_time visit_last_action_time
3 07:52:51 FF 2011-02-22 23:52:52 2011-02-22 23:55:05
4 07:52:51 FF 2011-02-22 23:52:52 2011-02-22 23:55:05

and why the visit_first_action_time is not the same timezone as visitor_localtime, my local.timezone=Asia/shanghai

xjzh’s picture

xjzh commented
Project: Piwik Web Analytics » Piwik analytics
Version: 6.x-2.0 » 6.x-1.x-dev
Status: Fixed » Active

sorry, in the first issue,I choiced wrong project, the module I installed is piwik analytics,because "piwik web analytics" module can not report statistics in my website,while the "piwik analytics" module can do it.
But I can not solve the problems:
1) in site configuration/piwik analytics/piwik settings,how to can find the"Authentication String";
2) in reports/Piwik Analytics Statistics/visitors ,when I overview of the last day, it occurs wrong:
Open Flash Chart
JSON Parse Error [Syntax Error]
Error at character 0, line 1:
Please help me ,I have thought above problems three days!!
and I still want to know the differnce between "piwik web analytics" and "piwik analytics".

hass’s picture

hass commented
Priority: Critical » Minor
Status: Active » Closed (won't fix)

This project is no longer supported. Migrate to http://drupal.org/project/piwik

xjzh’s picture

xjzh commented

using this module http://drupal.org/project/piwik, could I see ths statistics chart from just in my web, not visit the http://IP/piwik?

Another problem is that how to control this situation when I just refresh the page and the piwik do not count. and thirty minutes after the interval,clicking the page count.

rstuker’s picture

rstuker commented

Hi xjzh, did you get any advance in this trouble¿?. I'm using the same module, and i get on the url mysite.com/admin/reports/piwik_reports/visitors in overview the same error you have. I'd thank a lot any coment!. Thanks!