livechat logo

This project is not covered by Drupal’s security advisory policy.

LiveChat is a premium live chat and help desk software for customer service and sales. It helps online businesses grow sales by inviting visitors to chat before they leave the website. LiveChat comes with a built-in help desk for managing all support activities from one place.

Some of the module's features:

- Select on which pages to show or hide the chat
- Permissions for controlling access to the chat by role
- Hooks for modules to send custom parameters with visitors
- Sign up with LiveChat directly from the administration page
- More in the pipeline…

LiveChat's features include customization of text and visuals, social media integration, automated chat greetings, real-time visitor monitoring, reports and statistics, chat archives, multilingual, native applications, an API and more.

Multiple operators can make themselves available at any time and the tool will allocate contacts to available operators.

No software other than the module is required on the webserver and operators can make themselves available for visitors to chat to either via the LiveChat website or a Windows/Mac application.

It is currently used by over 13 000 organizations, including Adobe Business Catalyst, Roku, Media Temple (mt), Kaspersky Lab, Samsung and Unicef.

Supporting organizations: 

Project information

  • caution Minimally maintained
    Maintainers monitor issues, but fast responses are not guaranteed.
  • caution Maintenance fixes only
    Considered feature-complete by its maintainers.
  • Project categories: E-commerce, Integrations, Developer tools
  • Ecosystem: Chat
  • Created by ajv009 on , updated
  • shield alertThis project is not covered by the security advisory policy.
    Use at your own risk! It may have publicly disclosed vulnerabilities.

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