Error 500 after enable Library module [#3003520]

Hello there,
I am working on a Drupal 7 multisite setup, and recently I started to have some issues with the Library module.
This module is active in some of my sites. I have decided to activate it in an existing site, but once I do it and I try to go to libraries link on the configuration area, I get an HTTP Error 500.
Therefore, I can not work with this module on this site, and I can not install any external library on it.
Any help or advice?

Comment	File	Size	Author
#4	image1.jpg	218.94 KB	arturocu81
#4	image2.jpg	192.39 KB	arturocu81
#4	image3.jpg	59.94 KB	arturocu81

Comments

Comment #1

1 October 2018 at 13:09

arturocu81 created an issue. See original summary.

Comment #2

joseph.olstad

French

commented 1 October 2018 at 21:29

Please try the latest dev release
see #2999116-21: Finds no library after update possibly related.

Otherwise to help us figure this out quickly:

have a look at the 7.x-2.4 release notes
https://www.drupal.org/project/libraries/releases/7.x-2.4

in there you'll see various 'fixed' issues,
to diagnose you could clone the 7.x-2.x dev repo of libraries, and git checkout each one of the commits between 7.x-2.3 and 7.x-2.4 to find out which commit causes the issue on your system

This help would be greatly appreciated.

Comment #3

joseph.olstad

French

commented 3 October 2018 at 13:33

Status:	Active	» Closed (duplicate)
Related issues:		+#3001221: Error after update to 7.x-2.4

Comment #4

arturocu81 commented 9 October 2018 at 17:24

Status	File	Size
new	image1.jpg	218.94 KB
new	image2.jpg	192.39 KB
new	image3.jpg	59.94 KB

Hello joshep.olstad,
Thanks for your time and response.
Unfortunately, this issue is not related to the update at all. I did not specify that on my message; sorry for the misunderstanding.
I have updated o the newest version, and I am still getting the issue.
The sequence is as follow:
1.- I activate the module at the "Modules Section" (image #1)
2.- Once I do it, I visit the "Report Section" to verify the status of the libraries installed (image #2)
3.- If I visit the section "Libraries", I get an HTTP ERROR 500 (image #3)

The behavior is weird. Drupal lost the access format from "mylink"/?q=user#overlay=admin/reports to "mylink"/admin/reports/libraries (see image #3), when should be "mylink"/?q=user#overlay=admin/reports/libraries.

I will appreciate if you reopen this post considering that it is not duplicated.
Thanks in advance.

Comment #5

arturocu81 commented 9 October 2018 at 17:24

Hello joshep.olstad,
Thanks for your time and response.
Unfortunately, this issue is not related to the update at all (therefore, I must not be set as closed). I did not specify that on my message; sorry for the misunderstanding.
I have updated o the newest version, and I am still getting the issue.
The sequence is as follow:
1.- I activate the module at the "Modules Section" (image #1)
2.- Once I do it, I visit the "Report Section" to verify the status of the libraries installed (image #2)
3.- If I visit the section "Libraries", I get an HTTP ERROR 500 (image #3)

I will appreciate if you reopen this post considering that it is not duplicated.
Thanks in advance.

Comment #6

joseph.olstad

French

commented 9 October 2018 at 18:19

Status:

Closed (duplicate)

» Postponed (maintainer needs more info)

In order to resolve this issue we need more information about what is going on.

Please enable show errors and warnings these instructions and then repeat the same procedure to try to reproduce the problem, then please report your findings here.