Hi all,
Drupal chat not working after some Conversation between site user, I have observed in testing that the interface stats showing no user online(in actual there was a user who was online).

Comments

darklrd’s picture

darklrd commented

Is there problem with just online list? Are you able to send and receive messages?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

Thanks for the replay darklrd,

yes there is problem in online list and we can send and receive messages at the chat starting few conversation after that conversation stream automatically break and unable to send or receive message to user who is online at that time and it is showing like user is offline(But in actually the user is online) to over come this problem i have to cut the open chat and refresh browser from both user end.And after few conversation same problem we will face..

hitendrasinh’s picture

hitendrasinh commented

Hi Ankurkumar & darklrd
I also have the totally same issue ,Drupal chat not working after some Conversation between site user,to overcome i also have to cut the opened chat window and refresh browser from both user end again and again.........

darklrd’s picture

darklrd commented

Which polling backend are you using?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd,

I am using long polling method at backend.

darklrd’s picture

darklrd commented

Have you updated your module from a previous version or is it a fresh install?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd

Its a fresh install module..

darklrd’s picture

darklrd commented

I am unable to re-create this issue. It seems to be related to your server configuration because no-one else has reported this. Are you testing this on local? Try switching polling method to AJAX and see if it works.

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd ,

thank u for your reply but i am switching polling method to AJAX and it has same problem..

darklrd’s picture

darklrd commented

Are you testing this on local? Is your OS windows?

Also, does firefox console show any error?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd ,

yes its working properly in localhost but showing the problem in server 182.50.141.148 as describe above yes the problem is same for all browser but the browser don't show any error.

darklrd’s picture

darklrd commented

Then it seems like it is server related problem.

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd ,

ok..if u have any solution for this problem than please help me..

darklrd’s picture

darklrd commented

What is the value of max_execution_time in php.ini? Also, have you enabled caching?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

hi darklrd,

the value of max_execution_time in php.ini is 60 sec..

darklrd’s picture

darklrd commented

Have you enabled caching?

ankurkumar.mishra’s picture

ankurkumar.mishra commented

yes i have enabled caching....

darklrd’s picture

darklrd commented

Disable caching. and then see if it works.

darklrd’s picture

darklrd commented
Status: Active » Closed (cannot reproduce)