I have enabled the Contact module on the modules page, however when I go to Site Building, there is no link to configure the contact form. When I manually go to build/contact it merely displays the same Site Building menu. I have searched everywhere in the admin pages and there is no reference to the Contact module except on the module page. I have tried the following:

1. I tried unchecking the box, saving it, then rechecking the box and saving again. Made no difference.

2. I downloaded, installed and enabled the Contact Forms module. I see it at the bottom of the modules list, and it is enabled. It shows "Depends on: Contact (enabled)" and if I look at the Contact listing it shows "Required by: Contact Forms (enabled)". According to this page, everything should work fine. Still no config page to be found.

3. Manually going to build/contact/settings still yields only the Site Building menu.

4. Cleared the cache - no change.

5. Switched my theme back to default Garland. Still no config page to be found.

6. Installed Webforms module. That works and I can configure that, but Contact module is still not configurable. I don't want to use Webforms. I just want a simple contact form.

I am at a loss as to what to try next. I can find no other instances of anyone else having this bizarre problem. Everything else seems to work perfectly, and my installation of Drupal 6.9 had no issues. I am using Dreamhost shared hosting and have the following other modules installed: Global Redirect, Meta Tags, Pathauto, Token, Token actions, Contact Forms, Webform. All modules work EXCEPT for Contact Forms. I only installed Contact Forms hoping it would fix the problem I was having with the built-in Contact module.

What else should I try?

Comments

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented

Does your user have the 'administer site-wide contact form' permission in admin/user/permissions?

packdragon’s picture

packdragon commented

I am using the primary super-user account, which should have permissions to do everything. If I go to admin/user/permissions, the word "contact" does not exist anywhere on the page. It is as if the module does not exist, except on the modules page.

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented

If that's the case, then the module definately did not install correctly. I suggest disabling and uninstalling (make sure to do this step!) both the core contact and your Contact Forms module. Then re-enable the core contact module.

packdragon’s picture

packdragon commented
Status: Active » Closed (fixed)

Mystery solved!

I unenabled the module and uninstalled like you said, then re-enabled. There was still no contact page. So I FTPed in and compared the file contents of that module's folder to the original drupal files... something I should have done earlier. The contact.module file was 0 in files size. So I copied the file over again, uninstalled and then re-enabled the contact module, and now it works! Thanks so much Dave for pointing me in the right direction!

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented

That was going to be my second suggestion, make sure the file was copied correctly. Glad to know you got it working!