Closed (fixed)
Project:
Drupal core
Version:
7.19
Component:
update.module
Priority:
Normal
Category:
Support request
Assigned:
Reporter:
Created:
18 Feb 2013 at 13:31 UTC
Updated:
28 Oct 2013 at 10:00 UTC
Every time I try to update my Chaos tool suite (ctools) (Security update) I get an error message.
Can anyone let me know what to do so that I can fix this problem?
| Comment | File | Size | Author |
|---|---|---|---|
| Screen Shot 2013-02-18 at 12.39.38.png | 29.49 KB | QuadDrupal |
Comments
Comment #1
merlinofchaos commentedThis is an issue with the update module in Drupal core; downloaded modules have no control over that system and so they can't help you.
Moving this to the core queue.
Also: Please take a moment to read the status descriptions (linked right below the status field) as you used 'needs work' incorrectly.
Comment #2
QuadDrupal commentedShould I do something or am I waiting for someone else to get back to me?
Comment #3
merlinofchaos commentedHopefully someone in the core queue might be able to help you.
While I know very little about update.module, from the error message you may have a configuration error of some kind, so I would suggest you *also* do the following things:
Google search one error you got (leaving out the paths). Check the drupal stackexchange for similar questions. You might also ask there, as people who are able to answer questions will see stackexchange questions more often than here. The Drupal issue queue gets a lot of traffic, unfortunately.
In the meantime, if it takes awhile to find someone who can answer the question, you can always download and install the update manually.
Comment #4
QuadDrupal commentedI have tried updating manaully and get the same issue.
Comment #5
Jooblay.net commented1. What are you file permission on sites/all/modules ? What is your ownership? of sites/all/modules
2. What does your log say at http://example.com/admin/reports/dblog ?
3. Are you on LAMP, WAMP OR MAMP ?
4. Is it all modules?
5. Are you running drush?
More information about your install would help. In addition if you are on lamp check your chmod && chown.
sudo chmod -R 777 modules
sudo chown -R user:groupuser modules
For Ubuntu 12.04 lts and 10.04 lts$ sudo chown -R 6226:6226 modules
Then install drush and run$ sudo drush pm-update
Also check your drupal path on file permission. The chmod 777 is not perfect for security but it will tell you that you issue is permissions.
Lastly I am moving this to normal as this is a configuration issue it would seem with the limited information provided in this ticket.
Comment #6
pasquallefrom the error message it looks like you have a write problem on your temp directory, check admin/config/media/file-system
If you manually copy the latest ctools module, you can't have the same issue, as you are not using the temp folder.
If you correctly update the module (see: https://drupal.org/node/250790), and Drupal thinks you are still using the old version, then you might have 2 versions of the module under your Drupal directory.