This problem has been bugging me for a while now so I am looking for some help to get rid of these errors. I have already searched for successful and clear instructions on drupal.org and on the internet, but haven't come across anything that I can try yet. So I hope someone can help...

Basically, every now and again, my website starts to slow up and then it will stop loading the website all together and display a FastCGI error.

I'm not sure whether it is linked, but if I look into the database, the table fails to load and I get a MySQL server has gone away.

Normally after 30-40 minutes max, the website will return to its normal well functioning state, however this error can appear up to a few times a day.

I am running my website on a shared server and I'm only just beginning to learn the background into Drupal. If you know of any solutions to stop this error message appearing I would be most grateful!

I have attached the error messages I am receiving.

Thanks

CommentFileSizeAuthor
MySQL Error21.16 KBsphankin
Fast CGI Error18.55 KBsphankin

Comments

grendzy’s picture

grendzy commented
Status: Active » Closed (works as designed)

This is something you'll have to take up with your hosting provider. It sounds like your server is getting overloaded. To be precise, the error is caused by exceeding MySQL's wait_timout parameter. Some shared hosts set this unreasonably low in order to save connections (the default is 28800 seconds).

There's a handbook page which may help.