Hello Drupal-friends,

I can't create new users.
Logged as administrator, as a visitor, also tried to change the user settings to admin only, visitor with admin permission, visitor, nothing works.
I put all informations required, and when I click on "Create new account", the page refreshes, the information i typed is maintened, but nothing happens, and of course, the user is not created.
Does anyone has a clue of what's happening?

Thank you!

Comments

marcvangend’s picture

marcvangend
he/him
Primary language Dutch
Location Amsterdam
commented
Assigned: investigacoes » Unassigned
Priority: Critical » Normal
Issue tags: -user, -create, -can't

Some questions for you:
- Do you have error reporting turned on?
- Does the Drupal log show any errors or related messages?
- Does the Apache/PHP log show any errors or related messages?
- Which modules (core, contrib, custom) are enabled?

kartagis’s picture

kartagis
Primary language Turkish
Location Istanbul
commented

Hi,

Is it like you're entering user details and hit Enter but nothing happens ie. you end up on the same page? If so, check post_max_size in php.ini and try decreasing it if it's too high. That has happened to me before.

investigacoes’s picture

investigacoes commented
Status: Active » Closed (fixed)

Errors were not shown and several modules were enabled... so I disabled all contrib modules and finally I was able to create new users... hope it's all good now! If this happens again I'll try Kartagis suggestion

Thank you, guys!