I am using commerce_eway 7.x-1.0-beta2 and payments are being processed successfully which is great. Well done to the coders!!

One thing is though that on a successfully payment the order is being set to Pending. I'm not sure if this is correct and would have thought it be set to Completed on a successfully payment. I'm yet to get stuck into the code and see how the status gets set but thought I'd ask here first.

Under the eWAY Payment Gateway rule I have the following set;
eway mode: Merchant Hosted CVN (XML)
Change order status to "Payment received" on successful transaction: True.

I don't see a status of "Payment received" in the Status dropdown box for an order. Is "Payment received" the same as Pending?

Thanks

Dave

Comments

AJen’s picture

AJen commented

I could be wrong, but it was my understanding that order is pending until you mark it as sent

berenddeboer’s picture

berenddeboer commented

I can confirm we don't do anything with this setting. And if Ajen is right, we should remove this option.

Is there a status payment received?

berenddeboer’s picture

berenddeboer commented
Status: Active » Postponed (maintainer needs more info)
AJen’s picture

AJen commented

My understanding is that it is required by the user to manage their orders - I don't think it should be removed

hawkbreeze’s picture

hawkbreeze commented

When I first posted this issue I was new to commerce and now after using it for about 3 months now I can confirm that leaving the order status to pending is a normal thing to do and in our case very good because we look at each pending order, check it and then manually set the status to complete.

I can also confirm that there is no "Payment received" status available for an order so that option is a little confusing especially if Commerce eWAY does not change the order status at all.

ivan zugec’s picture

ivan zugec commented
Status: Postponed (maintainer needs more info) » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.