Hi,

I suggest a few enhancements to DrupalCon Amsterdam registration process:

1) Add https://kuonicongress.eventsair.com/drupal-2019/registration/Site/Register "Register now" to https://events.drupal.org/amsterdam2019/ticket-information.

2) On https://kuonicongress.eventsair.com/drupal-2019/registration/Site/Register, "Sign in with your existing account" is not clear for Drupalers, as we are used to register with our drupal.org user. Please explain what we can do. Do we need to create an account on Kuoni?

I tried to reset my password and got "A password reset email will be sent to your inbox shortly" message without any mail received on drupal.org user mail, after 20 minutes wait.

My 2 cents,

Leon

Comments

chipway created an issue. See original summary.

cecilialevy’s picture

cecilialevy commented

Hi Leon,

Thanks for your email.
1) I've added the register now button to the ticket-information page on top of the main page and the registration page.

2) You do have to create a new account to Kuoni's portal to be able to register, that's why we wrote on the sign in page at the very top this sentence "Please note that your login data from the drupal.org account is not valid for DrupalCon Amsterdam 2019 and you need to create a new account below". The "sign in with your existing account" is valid if you did create a "Kuoni" account before registering (for example if you submitted a session you had to create a new account so if you want to register now you can use the same credentials than for the submission).

Regarding the password reset I'm sorry it was long. The mail is sent to the email address you entered for your "Kuoni" account. Just want to make sure you're not expecting an email to be sent on your drupal.org user mail because as I said the system isn't linked to the drupal.org account. Also on the same spirit, you're not going to find your registration ticket under your drupal.org account.

Hope that helped you and other members !

chipway’s picture

chipway commented

Thanks @CecilaLevy, for your enhancements and expanations.

I am registered for DrupalCan Amsterdam.

Hope this may help others.

chipway’s picture

chipway commented
Status: Active » Fixed

Fixed. Thanks.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.