When a customer lands on sagepay site then cancels payment it returns an error:

HTTP Status Code: 500
HTTP Status Message: The request was unsuccessful due to an unexpected condition encountered by the server.
Error Code : 5006
Error Description : Unable to redirect to Vendor's web site. The Vendor failed to provide a RedirectionURL.

Is this something we set on our sagepay vendor account? What if we use one vendor account for several websites?

It would be nice if a feature for setting redirection url will be available.

Comments

leo pitt’s picture

leo pitt commented

The module should provide a redirection url when the transaction is cancelled - and it does on my installation.

Is this happening in Simulator mode?

halloffame’s picture

halloffame commented

Happening on Live mode. That's why I canceled the payment before it went through thus discovering the error.

kenorb’s picture

kenorb commented
Version: 6.x-1.4 » 6.x-1.5

I've this problem on one Dev, doesn't happen on Uat (with the same test server).
Not sure what's going on.

kenorb’s picture

kenorb commented
Priority: Normal » Minor
Issue summary: View changes