Here are the steps I am taking:

- Access a View that uses VBO.

- Click in the checkboxes to select the rows I want to perform a VBO operation on.

- Choose the operation from the "Bulk operations" list.

- Click "Execute."

- Set parameters for the operation.

- Click "Next."

- On the "Are you sure ...?" page, click "Confirm."

After clicking "Confirm," i get sent back to the View page, which now contains this error message: "No row selected. Please select one or more rows."

I'd had this problem on occasion before updating to the 1.10 version; now it happens every single time.

Any suggestions?

Comments

infojunkie’s picture

infojunkie
Location Vancouver
commented

* Does it happen for any VBO and for any action?
* Does it happen if you check the "Skip confirmation step" option in VBO style settings?
* Does it happen if you select only one action in your VBO style settings, and check the "Merge single action's form with node selection view" option?
* Are you using a caching module?

Thanks for your help!

Katrina B’s picture

Katrina B commented

Oddly enough, it works fine on our test site but not on our production site. I am researching now to try to determine why. I will try the options you suggested and get back to you with the results.

Katrina B’s picture

Katrina B commented

Okay, Memcache turned out to be the culprit. With Memcache turned off, VBO works fine.

But for our production site, we need VBO to work with Memcache turned on, due to the heavy traffic on our site.

infojunkie’s picture

infojunkie
Location Vancouver
commented
Title: "No rows selected" message » VBO loses selection with memcache module
Category: support » bug

This is a known issue. If you can help with debugging, please let me know and we can plan something together.

Katrina B’s picture

Katrina B commented

Unfortunately, I am a graphic designer; I have virtually no programming knowledge. One of our tech staff (who works on the other side of the country from me) identified Memcache as the culprit. So I'm not sure how much help I can be to you.

infojunkie’s picture

infojunkie
Location Vancouver
commented
Priority: Normal » Major

@Katrina B: No problem. I will give this priority because many high-performance sites use the Memcache module.

infojunkie’s picture

infojunkie
Location Vancouver
commented

Might be related to #361871: VBO loses selection with caching module.

infojunkie’s picture

infojunkie
Location Vancouver
commented
Issue tags: +r1.11

Tagging for next release.

amal850720’s picture

amal850720 commented

i've read the post #361871 and i still cannot find a quick remedy to this problem. is there one anyway? i stopped memcache, varnish, removed the module, deactivated drupal's caching, but still nothing works.

infojunkie’s picture

infojunkie
Location Vancouver
commented

To all posters here:
Can you comment on whether deleting nodes via the core content admin page (admin/content/node) works or not? I was able to verify that at least on one installation, when VBO fails with the confirmation message, the core admin page also fails (with the Delete operation for example).

infojunkie’s picture

infojunkie
Location Vancouver
commented
Status: Active » Closed (duplicate)

Marking as duplicate of #361871: VBO loses selection with caching module to allow tracking the issue in one place. Please subscribe there to continue following this issue.

KhaledBlah’s picture

KhaledBlah commented
Version: 6.x-1.10 » 7.x-3.x-dev
Issue summary: View changes

This issue has been closed for a while but I'd still like to note that I had this problem while using memcache (no problem without) with version 7.x-3.3 (Date: 2015-Jul-01) while it worked after I upgraded to 7.x-3.x-dev (Date: 2015-Jul-16) it worked just fine. I didn't analyze the difference between those versions and maybe I was another problem which was solved by the upgrade (don't think so) but in case someone else runs into the same problem upgrading might help.