Ok, I think I'm missing a minor but fundamental piece of the Ubercart puzzle. The setup instructions say:

"When you ship a package, you need to choose the carrier from the select box at admin/store/orders/#/shipments/#/edit and enter a tracking number. "

I don't have any shipments at that page and can't for the life of me figure out how to add one. (Therefore I have no dropdown box like the quote says.)

I've looked high and low with no luck.... please, just a pointer in the right direction! :-p

Comments

Rainman’s picture

Rainman commented

when viewing an order, you will see a link for Shipments up top, that is where it is. Also note that it will tell you that first items must be put into Packages with a link, there is a link for Packages at the top of the order page too. When in the View Orders view, there are icon links beside each order for those actions also.

Hope it helps.

jonahan’s picture

jonahan commented

Hmm... ok I see both the Packages and Shipments link and suspected they tied together.

I realize this isn't an issue with your module, but might as well ask ... how the heck do you add a package? All I have is "This order's products have not been organized into packages." with no links or ways to add one.

tr’s picture

tr commented
Status: Active » Fixed

Back-end packaging/shipping is handled by the uc_shipping module, which you need to enable. Note this is different than the shipping quotes module uc_quote. The shipping module will add the tabs "Packages" and "Shipments" to each order view page admin/store/orders/% and will add little icons with links next to each order in the order history at admin/store/orders. Workflow is to first package the products then create shipments. When you first visit the Packages tab for an order, you will see "This order's products have not been organized into packages." and underneath that there will be a link titled "Create packages." After you have finished creating packages then you can go to the Shipments tab to make shipments.

You're right, this has nothing to do with the uc_tracking module. uc_tracking assumes you're using the existing Ubercart packaging/shipping infrastructure

jonahan’s picture

jonahan commented

Thanks for the followup!

This makes sense. The confusion I had was because almost none of my orders have the icon for "Packages" or the link to "Create packages." I found a few orders that have this.

Once I figure why this is the case, I'll post somewhere for anyone else that might be having this same confusion. I suspect it has something to do with the package type ("small package" is my only option at present).

Again, thanks for the help and I'll be sure to pay it forward to the Drupal community.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

odisey’s picture

odisey commented
Status: Closed (fixed) » Active

Once I figure why this is the case, I'll post somewhere for anyone else that might be having this same confusion. I suspect it has something to do with the package type ("small package" is my only option at present).

Shipping tabs and Package tabs are missing. Shipping is enabled. Products are marked as shippable. I've set up two sites. ON one everything works as it should. On the second no shipping or package tabs. I'm totally stumped. What makes the shipping and package tabs appear? What conditions would hide them otherwise?

When viewing the orders admin page, there is a small icon of a yellow package, aside view edit, etc .... icons. When I click on the icon I get ACCESS DENIED.

What? I'm in admin mode ...

Ideas? Help please ...

tr’s picture

tr commented
Status: Active » Closed (fixed)

@odisey: You comment has nothing to do with this module.