I had the module working perfectly on a development server. When I moved the site to reasonable sized VPS account all pages with mailchimp info bog down and take up to 45 seconds to load (not just the config page, the the user registration page, which allows newsletter signup) . The rest of the site works fine.

Given it worked so well on the original server, it seems there is something on the VPS configuration that's making this incredibly slow. Wondering if anyone might have any ideas what can be causing that or if there's anything that can happen when moving a site from one server to another that might cause this problem.

Thanks,
Sam

Comments

levelos’s picture

levelos CreditAttribution: levelos commented

Perhaps this goes w/o saying, but it's likely a firewall issue, since the module receives data from the MC API. Or it's possible MC is having some downtime. The timeout is set to 60 seconds, so the delays are about right.

samcohen’s picture

samcohen CreditAttribution: samcohen commented

It's not a mailchimp api issue because it's work on one site and the same time it's not on the other.

I realize it might be a firewall issue, but wondering specifically, what the host might be blocking that would slow it down (but not stop it all together). Is there a specific protocol the module uses that I should request be unblocked?

Sam

levelos’s picture

levelos CreditAttribution: levelos commented
Status: Active » Closed (fixed)

It's all HTTP over port 80.

orangeweb’s picture

orangeweb CreditAttribution: orangeweb commented
Component: Code » General

@samcohen did you solved that problem?? I have a very similar problem with the performance on one (better one) server and there is no performance issues on another server.

Any idea?

Thx

Eddie.