I am having a problem with the form located at newsletter/subscriptions for anonymous users.

I have both authenticated and anonymous user roles set with the permission "subscribe to newsletters." If I am a logged in user, this page/block will work: I can subscribe and unsubscribe myself.

However, when I go to this page/block as an anonymous user, any email address I enter does not get saved to my subscription list. After clicking submit, the page just goes back to my homepage without any message of what happened. The same occurs when I hit "unsubscribe".

If I go to my subscription settings, I am able to subscribe users using the mass subscription form.

I am sure I am missing something basic here, so if someone would be able to help me I would really appreciate it. I have tried this with 2 different newsletters.

Thanks so much + great module!

Comments

sutharsan’s picture

sutharsan commented

No reponse, closing the issue.

agent.ike’s picture

agent.ike commented

Hello,

I have the same problem with the anonymous user. When I subscribe to my Newsletter as anonymouse User I get the message: "You will receive a confirmation email shortly containing further instructions on how to complete your subscription." but I don't get any email. I checked the spam folder but there isn't anything either. The email adress is added to the database but it's not shown in the list of subscribers. If I subscribe as a registered user it immediately says that the user is added (without email confirmation) and it works just fine. The mass subscription works, too.

Thanks in advance and best regards.

agent.ike’s picture

agent.ike commented
Assigned: Unassigned » agent.ike
Status: Active » Fixed

Ok with some support on irc I found the problem. It had nothing to do with the module but with my configuration in php.ini. I had a wrong email adress in there so it was not possible to send any email.

Status: Fixed » Closed (fixed)
Issue tags: -anonymous users

Automatically closed -- issue fixed for 2 weeks with no activity.

Issue tags: +anonymous users

Restoring issue tags, see #2125755: System messages removed all issue tags during D7 upgrade.