I have a three page form. When a user clicks next page (from the first page) everything works fine. When they click Next page on the second page, it takes them to the first page. They are never able to get to the third page.
I've been able to reproduce this only in Google Chrome, Opera 9 and Safari 4 (all on PC running XP SP 3).

Firefox and IE initially seem to work.

You can see the form at
http://ppiwest.com/get-a-quote/personal-auto-insurance-quote.html

In searching, all I have found was a reference to having to click twice on a next page button, but this doesn't seem to be the same problem.

Running Drupal 6.13

Comments

alexfisher’s picture

alexfisher commented
Version: 6.x-2.7 » 5.x-2.7

Having similar issue. Running drupal 5.20. Issue occurs in IE 7 (not in Firefox). Was using webform 5.x-2.4 and issue occurred on 3rd page (pressing next page took me to first page). Upgraded to webform 5.x-2.7 and now issue occurs on 5th page which is final page (pressing submit takes me back to first page, submission is not recorded).

An additional note: When the form incorrectly goes back to the first page there is a drupal message saying the required fields must be filled-out. It's as if it "forgets" the user already filled those fields out.

alexfisher’s picture

alexfisher commented

This issue seemed to disappear, but is showing up again for some users after upgrading to Drupal 6.14.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Closed (won't fix)

Unless there are exact steps to reproduce from a fresh install, this will be a won't fix.

jeffschuler’s picture

jeffschuler
Location Boulder, Colorado
commented
Version: 5.x-2.7 » 6.x-3.0-beta6
Status: Closed (won't fix) » Active

This is happening to me too in 6.x-3.0-beta6, and I've tracked it to the theme I'm using.

The Wilderness theme -- and likely others -- implement theme_button() to change <input type="submit">'s into <button>'s.

I'm seeing this in Safari, Opera, and Chrome, but not Firefox (all on Mac.)
In these first three mentioned browsers clicking the Next Page button on the second page directs the user back to the first page.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Closed (won't fix)

Wilderness is then going to be breaking A LOT of forms that contain multiple buttons. See http://www.w3schools.com/tags/tag_button.asp. You should file a bug with the Wilderness theme. Use of <button> elements is not recommended for use in forms that have multiple buttons.

david radcliffe’s picture

david radcliffe commented
Issue summary: View changes

I encountered a similar problem in Drupal 7. In my case, I found that a custom anti-spam module was blocking the next button for anonymous users.

alexfisher’s picture

alexfisher commented

Wow, so crazy to get a notification on an issue I submitted TEN years ago. 😂