The Shipping quote settings page at admin/store/settings/quotes/methods is baffling.

First of all, it should choke and give an error if no shipping modules are enabled.

Second, having enabled flat rate, it's still baffling. There's an empty table that looks broken and repeated mentions of 'small package'. What's small package? It looks like some kind of shipping method, but checkout is still saying I can't proceed.

Third, having created a flat rate shipping type, I still see this small package thing all over. It's apparently (I'm told on IRC) an attribute of a product, but as it appears here my initial reading of it was that it was a shipping technique, as in "send a small package in the post".

Comments

TR’s picture

Version: 5.x-1.7 » 6.x-2.x-dev
Category: bug » feature

Moving this to the 6.x-2.x queue and re-classifying this as a feature request. If you have any specific suggestions for usability improvement I'm open to modifying those pages.

TR’s picture

Status: Active » Postponed (maintainer needs more info)
TR’s picture

Status: Postponed (maintainer needs more info) » Closed (won't fix)

No response, so I'm going to assume this isn't an issue anymore.

joachim’s picture

Status: Closed (won't fix) » Active

I don't understand how it's meant to work, so I'm not really well placed to offer suggestions, sorry.

longwave’s picture

This ties in with #830514: Allow user-defined product shipping types. Should we just hide the "small package" shipping type selection if that's the only option? It would reduce confusion, and it's only currently useful if the user has UPS or USPS or something installed which provides more shipping types.

longwave’s picture

Version: 6.x-2.x-dev » 7.x-3.x-dev

Bumping to 7.x. Shipping quote settings is probably the last remaining config section in 7.x that could do with an overhaul.

longwave’s picture

Assigned: Unassigned » TR

I still think we need to do something about this in 7.x, but I'm not sure what - not using UPS or USPS, I don't understand it fully either.

"Determines which shipping methods are quoted at checkout when products of different shipping types are ordered. Larger values take precedence."

This doesn't make much sense to me, and only seems to be of use when you have USPS installed (and perhaps some contrib shipping methods?) when more than just "small package" is available. Proposals:

  • Reword this text
  • Hide this section entirely if only "small package" is available
  • Convert the dropdowns into a drag/drop list so it's more intuitive

Similarly do we need the "Default order fulfillment type for products" setting here and "Default product shipping type" on the node edit page if only "small package" is available?

Assigning to TR as perhaps he understands this section more than me!

TR’s picture

Version: 7.x-3.x-dev » 8.x-4.x-dev
Component: Code » Shipping quotes
Issue summary: View changes

Let's address this in 8.x-4.x