So I am doing a review of Ubercarts usability, but I saw a very critical issue that should be fixed. When you checkout a product, you get a remove checkbox.

It shouldn't be like that. Rather it should be checked, and if you click it (unchecking the box) the product will be removed. Obviously the title should be removed then as well. But how it is now, a lot of users will click the checkbox assuming you need to buy the item.

CommentFileSizeAuthor
checkout.png7.99 KBBojhan
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Comments

Bojhan’s picture

Can anyone confirm, if thats how US approaches this as well - we could also just make it a cross icon.

andreiashu’s picture

I had the same thoughts yesterday about this. I'm really glad that you addressed this.
Subscribing.
(I cannot help you with the US question)

stephthegeek’s picture

I think the existing behaviour you're seeing is not rare on e-commerce sites, but some kind of "remove" text or icon next to the individual items seems to be the standard.

Here are screenshots from some popular sites that are regarded as well-designed: http://www.flickr.com/photos/topnotchthemes/sets/72157618822873286/detail/

rszrama’s picture

Title: Checkout process » Update the cart form "remove item" workflow
Priority: Critical » Normal
Status: Active » Postponed

Yeah, my ultimate goal would be to have a remove link that could be themed with an icon. I'd hardly consider this a critical issue, though, as it's not really unique handling to Ubercart. Just checking the box doesn't remove the product; a customer must check the box and click the "Update cart" button. Silly, yes, but not critical enough to be fixed immediately.

TR’s picture

Status: Postponed » Closed (duplicate)

This issue is actually now being addressed in #529110: Users misunderstand "Remove” checkbox on cart page, so I'm marking this as duplicate.