mail(): SMTP server response: 501 [#434292]

I am getting below error while using Watcher :

warning: mail() [function.mail]: SMTP server response: 501 Syntax error, parameters in command "MAIL FROM:<"admin" >" unrecognized or missing in C:\xampp\htdocs\mydrupal\includes\mail.inc on line 193.
Unable to send e-mail. Please contact the site admin, if the problem persists.

Here noted that my email function is working from my drupal website . As an exaple: when I have setup the "Jobtrack" module then I am getting email from my drupal site.

But when I am using above mentioned module I am getting error.

PLEASE SOMEBODY HELP.

Comments

Comment #1

solipsist CreditAttribution: solipsist commented 15 April 2009 at 14:14

From what I can tell it looks like the mail headers aren't properly encoded. Do you use special characters in your administrator username?

Comment #2

Yuki CreditAttribution: Yuki commented 16 April 2009 at 02:07

No its plain english (abcd) even no number.

Comment #3

Yuki CreditAttribution: Yuki commented 16 April 2009 at 05:03

This is the error message still getting when I am trying to use Send to friend feature:

warning: mail() [function.mail]: SMTP server response: 501 Syntax error, parameters in command "MAIL FROM:<"ratra" >" unrecognized or missing in C:\xampp\htdocs\hses\includes\mail.inc on line 193.
Unable to send e-mail. Please contact the site admin, if the problem persists.

Please help.

Comment #4

apaderno

he/him

Italian

Brescia, 🇮🇹 🇪🇺

CreditAttribution: apaderno commented 16 April 2009 at 05:12

Title:

function.mail]: SMTP server response: 501

» mail(): SMTP server response: 501

If I remember well, a similar error has been already reported for Drupal core code.

Are you sure it doesn't depend from some problems in the web server configuration?

Comment #5

Yuki CreditAttribution: Yuki commented 16 April 2009 at 06:36

Thanks for your reply.

Just now I have tested the drupals core contact module and sent message from the contact(from my drupal website contact form) and I am getting email to my inbox(outlook). No problem.
But when I am using this Watcher module and its email features are not working.

Getting above mentioned messages even I have tried "print" modules "send to friend" feature also same error message. Please do suggest me as I need this module and its features urgently.

Comment #6

solipsist CreditAttribution: solipsist commented 16 April 2009 at 06:39

Try using the SMTP-module rather than setting up your SMTP-server in php.ini.

Comment #7

Yuki CreditAttribution: Yuki commented 20 April 2009 at 07:54

Sorry I have no access to the SMTP server and its not possible to get the password. Only I can use the php.ini settings. Could you please kindly instruct me how to solve this issue without SMTP-module.

Also as you've guided, today I have tested SMTP module i.e. SMTP Authentication Support. Though getting below error:
--------------------------------------------------------
SMTP.module is active.
The configuration options have been saved.
SMTP.module is active.
A test e-mail has been sent to name@example.com. You may want to check the logs for any error messages.

Unable to send e-mail. Please contact the site admin, if the problem persists.
--------------------------------------------------------

I think the problem is that my smtp password is not ok. As I have told you its not possible to get the SMTP mail server password. (I have my own email id and password, which I have tried)

Could you please kindly suggest me to get this work? Thanks in advance.

Comment #8

solipsist CreditAttribution: solipsist commented 23 April 2009 at 12:33

You have configured PHP to use SMTP and the STMP-server requires authentication, yet you do not know the authentication details?

The only workaround would be a patch for Watcher, something I won't be able to make for a while. I've already implemented support for SMTP module, why it would be much easier if you could use it.