I have installed the user-points module and it is a great module that is exactly what I was looking for.

The problem that I having is that the user points are not showing up on my users accounts it is just showing a "0" also show "0" in the forums. Can anyone help me with this. I am new and not good with code is there something simple that I am missing??

- JD

Comments

ainigma32’s picture

Project: Drupal core » User Points
Version: 6.8 » 6.x-1.0
Component: user system » Code: userpoints_basic

Reassigning to proper queue (guessing the version)

- Arie

jredding’s picture

Status: Active » Postponed (maintainer needs more info)

Can you please provide more information on how to duplicate this?

Are you using categories?
Have you chosen a new category to display on the user account page (done via the settings page?)

Also which version of userpoints API are you using?

rotopal’s picture

user points 6.x-1.0 It shows up on its own I didnt add it.

jredding’s picture

yes.. that's the version of userpoints_basic for the purposes of reporting. but I need to know what version you are running on your site and not just userpoints_basic

Go to Administer-->Site Building --> Modules
Find the userpoints category

write down the version numbers of the various userpoints modules you are using and place them here.

rotopal’s picture

Userpoints rules integration 6.x-1.0

Userpoints 6.x-1.0

User Points Top Contributors 6.x-1.2

that is cut and paste from modules. Thats all the user point modules that I have.

jredding’s picture

try userpoints 6.x-dev to see if it clear up the issue.

rotopal’s picture

did that and that didnt work. Thanks I will continue to try things. It is really the last thing I need for my site configuration.

JD

rotopal’s picture

OK guys I have tried everything that I know. Plus everything above and still no luck I don't want to take the points module off becuase my customers like but if it wont work right I may have no choice.

jredding’s picture

Priority: Critical » Normal

you haven't answered the questions I asked you.
Are you using categories?
Have you chosen a new category to display on the user account page (done via the settings page?)

please take a look at the attached image to see if it helps you.

finally comments such as this one are not productive

...I don't want to take the points module off [because] my customers like but if it wont work right I may have no choice.

with this idle threat you're implying that you have no choice when in fact you do have a choice. You can
(a) hire a developer to help fix your issue
(b) dig into the code and see if you figure it out
(c) utilize IRC or the Drupal forums to help solve this issue.
in short you have other avenues other than the issue queue (although this is an entirely appropriate support channel)

According to the latest statistics there are 1,230+ installations of userpoints and those are only the ones that are reporting to drupal.org. You are not the only one using userpoints so its highly possible the problem lies with you and your installation and not with the module (but again bugs are possible)

The developers of this module are volunteering their time to develop it as well as to support it. You can not expect them to drop everything and fix your site's problem. Today I spent 3 hours of my personal time responding to support requests, fixing bugs and adding new features for this module. All of it was volunteer time that I don't mind doing. I do, however, mind when my time is taken for granted.

So please in the future don't make idle threats against a developer(s) that has volunteered their time for your benefit.

fred0’s picture

klapper’s picture

hm , i think the following function in userpoints.module should return a value:


function userpoints_get_default_tid() {
  variable_get(USERPOINTS_CATEGORY_DEFAULT_TID, NULL);
}

changing to


function userpoints_get_default_tid() {
  return variable_get(USERPOINTS_CATEGORY_DEFAULT_TID, NULL);
}

did the trick for me. I hope, someone can do a patch ...

kbahey’s picture

Component: Code: userpoints_basic » Code: userpoints API
Status: Postponed (maintainer needs more info) » Fixed

Fixed in 6.x-1.x-dev (tonight's 8 pm EST build)

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.