Closed (fixed)
Project:
User Points
Version:
6.x-1.0
Component:
Code: userpoints API
Priority:
Normal
Category:
Support request
Assigned:
Reporter:
Created:
18 Jan 2009 at 18:50 UTC
Updated:
3 Mar 2009 at 15:30 UTC
I have installed the user-points module and it is a great module that is exactly what I was looking for.
The problem that I having is that the user points are not showing up on my users accounts it is just showing a "0" also show "0" in the forums. Can anyone help me with this. I am new and not good with code is there something simple that I am missing??
- JD
Comments
Comment #1
ainigma32 commentedReassigning to proper queue (guessing the version)
- Arie
Comment #2
jredding commentedCan you please provide more information on how to duplicate this?
Are you using categories?
Have you chosen a new category to display on the user account page (done via the settings page?)
Also which version of userpoints API are you using?
Comment #3
rotopal commenteduser points 6.x-1.0 It shows up on its own I didnt add it.
Comment #4
jredding commentedyes.. that's the version of userpoints_basic for the purposes of reporting. but I need to know what version you are running on your site and not just userpoints_basic
Go to Administer-->Site Building --> Modules
Find the userpoints category
write down the version numbers of the various userpoints modules you are using and place them here.
Comment #5
rotopal commentedUserpoints rules integration 6.x-1.0
Userpoints 6.x-1.0
User Points Top Contributors 6.x-1.2
that is cut and paste from modules. Thats all the user point modules that I have.
Comment #6
jredding commentedtry userpoints 6.x-dev to see if it clear up the issue.
Comment #7
rotopal commenteddid that and that didnt work. Thanks I will continue to try things. It is really the last thing I need for my site configuration.
JD
Comment #8
rotopal commentedOK guys I have tried everything that I know. Plus everything above and still no luck I don't want to take the points module off becuase my customers like but if it wont work right I may have no choice.
Comment #9
jredding commentedyou haven't answered the questions I asked you.
Are you using categories?
Have you chosen a new category to display on the user account page (done via the settings page?)
please take a look at the attached image to see if it helps you.
finally comments such as this one are not productive
with this idle threat you're implying that you have no choice when in fact you do have a choice. You can
(a) hire a developer to help fix your issue
(b) dig into the code and see if you figure it out
(c) utilize IRC or the Drupal forums to help solve this issue.
in short you have other avenues other than the issue queue (although this is an entirely appropriate support channel)
According to the latest statistics there are 1,230+ installations of userpoints and those are only the ones that are reporting to drupal.org. You are not the only one using userpoints so its highly possible the problem lies with you and your installation and not with the module (but again bugs are possible)
The developers of this module are volunteering their time to develop it as well as to support it. You can not expect them to drop everything and fix your site's problem. Today I spent 3 hours of my personal time responding to support requests, fixing bugs and adding new features for this module. All of it was volunteer time that I don't mind doing. I do, however, mind when my time is taken for granted.
So please in the future don't make idle threats against a developer(s) that has volunteered their time for your benefit.
Comment #10
fred0 commentedSee here: http://drupal.org/node/341049#comment-1253234
Comment #11
klapper commentedhm , i think the following function in userpoints.module should return a value:
changing to
did the trick for me. I hope, someone can do a patch ...
Comment #12
kbahey commentedFixed in 6.x-1.x-dev (tonight's 8 pm EST build)