Option results not showing in comments [#3364979]

Comment	File	Size	Author
#3	comment.jpg	2.37 KB	stado
#3	article.jpg	2.36 KB	stado
#2	rate-option-displaying-in-comments-section.png	110.58 KB	ravi kant

Comment #1

5 June 2023 at 21:34

Stado created an issue. See original summary.

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Comment #2

ravi kant commented 12 June 2023 at 15:10

Status:

Active

» Needs review

Status	File	Size
new	rate-option-displaying-in-comments-section.png	110.58 KB

The rating can enable in the comment by checking the next checkbox of content type checkbox.
Follow the below steps -
Structure -> Rate widgets -> Add/Edit widget -> Find entity section and check for comments for related content type.

If still not getting rating option in comment section then error may be in console or Drupal log.
It working for me and attaching screenshot for confirmation.

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Comment #3

stado commented 15 June 2023 at 14:53

Status	File	Size
new	article.jpg	2.36 KB
new	comment.jpg	2.37 KB

Thanks for your comment.
However, my problem is not enabling the fivestar widget for comments. I can well enable it. But, while for articles it displays the average points after all votes, in comments, this value always remains at 0.0, no matter matter how many votes have been cast. See pics attached.

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Comment #4

ravi kant commented 10 August 2023 at 06:16

Status:

Needs review

» Active

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Comment #5

jordik commented 30 December 2023 at 01:55

Status:

Active

» Postponed (maintainer needs more info)

Can you please give exact steps to reproduce this issue? Also some more information on your setup (which entities, how are comments added etc.)? As helpful pictures are in other cases, this one sentence and the two small pictures are insufficient to reproduce this issue.

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Comment #6

stado commented 16 January 2025 at 19:35

Sorry @jordik for a very late reply.

The setup is pretty standard:

install D10
Install Rate 3.0.1
Create a Rate widget: Fivestar, points, display options results.
Activate for articles and their comments.

While in articles, the widget works fine and displays the average of all votes in points, in comments the display stays at 0, no matter the number and value of votes.
Consequently, I can't use this widget in comments and I have to use thumbs up/down instead. Which works as expected, except in /admin/content/vote_all, where under the Voted entity, in case of comment ratings, a random page appears instead of the comment in question or at least its article.

Any advice on how to fix these 2 issues would be highly appreciated.