Getting the message "The username XXX has not been activated or is blocked" while trying to login to the drupal account.

Request you to help to resolve this issue.

Thanks,
Shreeshanthi

CommentFileSizeAuthor
#14 Screenshot 2023-07-02 at 6.35.43 AM.png23.7 KBvolkswagenchick

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Shreeshanthi-Achar created an issue. See original summary.

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Shreeshanthi-Achar commented
Assigned: Shreeshanthi-Achar » Unassigned
jitesh_1’s picture

jitesh_1
Primary language English
Location Jaipur
commented
Priority: Major » Normal

Hello @Shreeshanthi-Achar,
The user account can be activated or Unblocked by administrator user only.
This due to a user who logs in on drupal.org or any sub-site needs to have JavaScript enabled, or the account is automatically blocked because it cannot be verified.

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Shreeshanthi-Achar commented
Issue summary: View changes
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Shreeshanthi-Achar commented
Issue summary: View changes
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Shreeshanthi-Achar commented

@jitesh_1 Thanks for the response.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Category: Support request » Task
Status: Active » Postponed (maintainer needs more info)

Since you created this issue with another account, we need to know which account has been blocked, or we cannot unblock it.

Shreeshanthi-Achar’s picture

Shreeshanthi-Achar commented

@apaderno Blocked account is Shreeshanthi Achar

jitesh_1’s picture

jitesh_1
Primary language English
Location Jaipur
commented
Status: Postponed (maintainer needs more info) » Active
avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Title: The username XXX has not been activated or is blocked » The username Shreeshanthi Achar has not been activated or is blocked
Assigned: Unassigned » avpaderno
Status: Active » Fixed

I have unblocked the Shreeshanthi Achar account.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

I confirmed the account, since it was suggest that confirming the account would avoid the automatic account block.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Title: The username Shreeshanthi Achar has not been activated or is blocked » The "Shreeshanthi Achar" account is blocked and I cannot use it
volkswagenchick’s picture

volkswagenchick
she/her
Primary language English
Location San Francisco Bay Area
commented
Status: Closed (fixed) » Needs review
StatusFileSize
new Screenshot 2023-07-02 at 6.35.43 AM.png23.7 KB

I still see the green flag under their avatar indicating it is not a confirmed account.

Screenshot uploaded. Moving to needs review.

gisle’s picture

gisle
he/him
Primary language Norwegian Bokmål
Location Norway
commented
Status: Needs review » Fixed

volkswagenchick,
the user account this issue is about is this one: Shreeshanthi Achar (no hyphen). It is no longer blocked, and it is also confirmed (still no content).

The account where you see the green flag under their avatar is was just a temporary account, created for the purpose of getting the other one unblocked. It does not need the 'confirmed' role. Reverting status.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.