Closed (fixed)
Project:
Drupal.org site moderators
Component:
User account
Priority:
Normal
Category:
Support request
Assigned:
Reporter:
Created:
20 Mar 2023 at 09:49 UTC
Updated:
12 Apr 2023 at 00:25 UTC
Jump to comment: Most recent
A collegue of mine has had his account in drupal.org blocked instantly after joining the portuguese, portugal translation group. Would it be possible to know why or unblock the account if there was no real reason for it to be blocked?
His email is [email redacted, since that is sensitive data that should not be shared publicly].
Comments
Comment #2
vishal.kadam@nsalves Could you please share his drupal.org profile URL for quick resolution?
Comment #3
gisleAssigning to apaderno. I believe he has sufficient access to be able to sort this one out. Otherwise we need to escalate it to the DA.
AFAIK, joining a translation group at subsite "localize.drupal.org" does not have any impact on the same user's account status "drupal.org", so this may have been a coincidence (unless somebody with a better understanding of these sites know otherwise).
Comment #4
nsalves commentedHey guys,
I checked his profile and it seems it vanished too. At least I couldn't find him associated with our organization so I can't share his profile URL
Comment #5
avpadernoOnce an account is blocked, only user administrators can see it.
As for recent changes, a user who logs in on drupal.org or any sub-site needs to have JavaScript enabled, or the account is automatically blocked because it cannot be verified.
I unblocked the account (https://www.drupal.org/u/joao-silva).
Comment #8
avpadernoI am crediting the user who confirmed the account.