Redirect after submit fails with WSOD [#333162]

I'm experiencing strange behaviour with a new installation of webform 6x-2.3 on Drupal-6.6:
Submission from a newly created webform works fine when logged in with the site administrator account but fails with a WSOD when being performed either as an authenticated user or an anonymous user.
Both user types are allowed to submit the form.
As a confirmation message I use a simple text string without any html.
Also leaving the confirmation message blank doesn't change this behaviour.
I have also experimentally given all possible permissions to both user type - to no avail.
I use BUEditor for adding html to textareas but disabling BUEditor as suggested in other tickets also doesn't help.
Submission are logged and written to DB correctly, also notification-E-mail are being sent for each submission.
I use the %get[foo] process to prepopulate selected fields of the form from a url that directs to the webform, and that works too.

I'm completely at a loss what to try next.

Comments

Comment #1

amanda CreditAttribution: amanda commented 13 November 2008 at 19:44

What the heck is a WSOD?

Seriously. I went and looked it up, so now I know you meant White Screen of Death, but if you'd spelled it out I wouldn't have had to turn to Google.

Have you tried looking at your error logs?

Comment #2

quicksketch

he/him

CreditAttribution: quicksketch commented 14 November 2008 at 00:24

WSODs are caused when error reporting is off on their PHP installation. I'd suggest turning on errors by changing display_errors = Off to display_errors = On in your php.ini file. With the information given it's very difficult to say what the problem is.

Comment #3

TwanVeugelers CreditAttribution: TwanVeugelers commented 25 November 2008 at 10:04

Hi.

I expierence the same issue, but with all users.

I could not find any php.ini file, so I created it in the root, with display_errors = on

Where would I see the errors generated?

kind regards,
Twan

Comment #4

quicksketch

he/him

CreditAttribution: quicksketch commented 25 November 2008 at 16:06

If working, you'll get the error printed to the page instead of getting a completely white page.

Comment #5

TwanVeugelers CreditAttribution: TwanVeugelers commented 29 November 2008 at 10:02

Ah. then the error reporting is not working.

I still get a blank screen only.

Did I correctly create the php.ini?

grtz,
Twan

Comment #6

reglogge CreditAttribution: reglogge commented 10 December 2008 at 10:43

sorry about the WSOD thing. I read it so often here that I thought it would be a common abbreviation. My bad.
When turning on error reporting on the server (and restarting Apache afterwards) I still get no further information either on the blank page that appears after submitting the form or in the server logs.
I also use no rich text editors such as TinyMCE.

The server is a plain vanilla Debian Etch Linux Server with PHP version 5.2.0-8+etch13

Could PHP be too old?

Comment #7

quicksketch

he/him

CreditAttribution: quicksketch commented 15 December 2008 at 03:49

Thanks for the updates. But still, a white screen is impossible for me to debug, as it doesn't occur on stock installations of Webform as far as I can tell. If you can start with a clean installation of Drupal, and provide a series of steps to cause a white screen in Webform, I should be able to fix this. Without being able to reproduce the problem or get an error, there's nothing I can do to help.

Comment #8

kulvik CreditAttribution: kulvik commented 7 January 2009 at 19:12

Quick tip: Probably the same problem I had. The freakin FCKEditor inserted the famous
tag into the webform advanced configuration fields "additional validation" and "additional processing". Removed them and the WSOD was gone. Lame error :P *duh*

Best regards,

Thomas Kulvik
Ny Media AS
www.nymedia.no
+47 920 28 082