Come together with the global Drupal community in Rotterdam, 28 Sept – 1 Oct 2026. Sessions, contribution, connection, and Early Bird savings until 8 June.Describe your bug or feature request.
For certain payment providers, e.g. PayPay, Amazon, etc, a custom payment flow is used for an order. If the payment fails with an exception, for example, if PayPay express was used but the order doesn't get completed for a few days (quite possible if the customer abandons the cart for a few days), then the order is stuck in that checkout flow and an alternative payment method cannot be used.
If a bug, provide steps to reproduce it from a clean install.
Install commerce + 3rd party gateways with custom flows. PayPal express is a good example. Pay with express, abandon for a few days, and then try to pay again. The order is stuck in a loop of failed payments.
| Comment | File | Size | Author |
|---|---|---|---|
| #2 | 3205227-01-Remove_checkout_flow_on_payment_exception.patch | 1020 bytes | dubs |
Comments
Comment #2
dubs commentedAttached is a patch to remove the checkout flow from the order if an exception occurs. This may not be the best approach, but here's a starter for discussion :-)
Comment #3
dubs commented