I'm getting an error during the checkout process

Warning: Illegal string offset 'value' in Drupal\commerce_checkout\Plugin\Commerce\CheckoutPane\CompletionMessage->buildPaneForm() (Zeile 105 in /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutPane/CompletionMessage.php)
#0 /app/web/core/includes/bootstrap.inc(600): _drupal_error_handler_real(2, 'Illegal string ...', '/app/web/module...', 105, Array)
#1 /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutPane/CompletionMessage.php(105): _drupal_error_handler(2, 'Illegal string ...', '/app/web/module...', 105, Array)
#2 /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutFlow/CheckoutFlowWithPanesBase.php(559): Drupal\commerce_checkout\Plugin\Commerce\CheckoutPane\CompletionMessage->buildPaneForm(Array, Object(Drupal\Core\Form\FormState), Array)
#3 [internal function]: Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\CheckoutFlowWithPanesBase->buildForm(Array, Object(Drupal\Core\Form\FormState), 'complete')
#4 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(532): call_user_func_array(Array, Array)
#5 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(278): Drupal\Core\Form\FormBuilder->retrieveForm('commerce_checko...', Object(Drupal\Core\Form\FormState))
#6 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(219): Drupal\Core\Form\FormBuilder->buildForm(Object(Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\MultistepDefault), Object(Drupal\Core\Form\FormState))
#7 /app/web/modules/contrib/commerce/modules/checkout/src/Controller/CheckoutController.php(94): Drupal\Core\Form\FormBuilder->getForm(Object(Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\MultistepDefault), 'complete')
#8 [internal function]: Drupal\commerce_checkout\Controller\CheckoutController->formPage(Object(Drupal\Core\Routing\RouteMatch))
#9 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(123): call_user_func_array(Array, Array)
#10 /app/web/core/lib/Drupal/Core/Render/Renderer.php(573): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#11 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(124): Drupal\Core\Render\Renderer->executeInRenderContext(Object(Drupal\Core\Render\RenderContext), Object(Closure))
#12 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(97): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->wrapControllerExecutionInRenderContext(Array, Array)
#13 /app/vendor/symfony/http-kernel/HttpKernel.php(151): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#14 /app/vendor/symfony/http-kernel/HttpKernel.php(68): Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object(Symfony\Component\HttpFoundation\Request), 1)
#15 /app/web/core/lib/Drupal/Core/StackMiddleware/Session.php(57): Symfony\Component\HttpKernel\HttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#16 /app/web/core/lib/Drupal/Core/StackMiddleware/KernelPreHandle.php(47): Drupal\Core\StackMiddleware\Session->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#17 /app/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(106): Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#18 /app/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(85): Drupal\page_cache\StackMiddleware\PageCache->pass(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#19 /app/web/core/lib/Drupal/Core/StackMiddleware/ReverseProxyMiddleware.php(47): Drupal\page_cache\StackMiddleware\PageCache->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#20 /app/web/core/lib/Drupal/Core/StackMiddleware/NegotiationMiddleware.php(52): Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#21 /app/vendor/stack/builder/src/Stack/StackedHttpKernel.php(23): Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#22 /app/web/core/lib/Drupal/Core/DrupalKernel.php(708): Stack\StackedHttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#23 /app/web/index.php(19): Drupal\Core\DrupalKernel->handle(Object(Symfony\Component\HttpFoundation\Request))
#24 {main}

and:
Warning: Illegal string offset 'format' in Drupal\commerce_checkout\Plugin\Commerce\CheckoutPane\CompletionMessage->buildPaneForm() (Zeile 114 in /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutPane/CompletionMessage.php)
#0 /app/web/core/includes/bootstrap.inc(600): _drupal_error_handler_real(2, 'Illegal string ...', '/app/web/module...', 114, Array)
#1 /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutPane/CompletionMessage.php(114): _drupal_error_handler(2, 'Illegal string ...', '/app/web/module...', 114, Array)
#2 /app/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutFlow/CheckoutFlowWithPanesBase.php(559): Drupal\commerce_checkout\Plugin\Commerce\CheckoutPane\CompletionMessage->buildPaneForm(Array, Object(Drupal\Core\Form\FormState), Array)
#3 [internal function]: Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\CheckoutFlowWithPanesBase->buildForm(Array, Object(Drupal\Core\Form\FormState), 'complete')
#4 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(532): call_user_func_array(Array, Array)
#5 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(278): Drupal\Core\Form\FormBuilder->retrieveForm('commerce_checko...', Object(Drupal\Core\Form\FormState))
#6 /app/web/core/lib/Drupal/Core/Form/FormBuilder.php(219): Drupal\Core\Form\FormBuilder->buildForm(Object(Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\MultistepDefault), Object(Drupal\Core\Form\FormState))
#7 /app/web/modules/contrib/commerce/modules/checkout/src/Controller/CheckoutController.php(94): Drupal\Core\Form\FormBuilder->getForm(Object(Drupal\commerce_checkout\Plugin\Commerce\CheckoutFlow\MultistepDefault), 'complete')
#8 [internal function]: Drupal\commerce_checkout\Controller\CheckoutController->formPage(Object(Drupal\Core\Routing\RouteMatch))
#9 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(123): call_user_func_array(Array, Array)
#10 /app/web/core/lib/Drupal/Core/Render/Renderer.php(573): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#11 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(124): Drupal\Core\Render\Renderer->executeInRenderContext(Object(Drupal\Core\Render\RenderContext), Object(Closure))
#12 /app/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(97): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->wrapControllerExecutionInRenderContext(Array, Array)
#13 /app/vendor/symfony/http-kernel/HttpKernel.php(151): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#14 /app/vendor/symfony/http-kernel/HttpKernel.php(68): Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object(Symfony\Component\HttpFoundation\Request), 1)
#15 /app/web/core/lib/Drupal/Core/StackMiddleware/Session.php(57): Symfony\Component\HttpKernel\HttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#16 /app/web/core/lib/Drupal/Core/StackMiddleware/KernelPreHandle.php(47): Drupal\Core\StackMiddleware\Session->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#17 /app/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(106): Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#18 /app/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(85): Drupal\page_cache\StackMiddleware\PageCache->pass(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#19 /app/web/core/lib/Drupal/Core/StackMiddleware/ReverseProxyMiddleware.php(47): Drupal\page_cache\StackMiddleware\PageCache->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#20 /app/web/core/lib/Drupal/Core/StackMiddleware/NegotiationMiddleware.php(52): Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#21 /app/vendor/stack/builder/src/Stack/StackedHttpKernel.php(23): Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#22 /app/web/core/lib/Drupal/Core/DrupalKernel.php(708): Stack\StackedHttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#23 /app/web/index.php(19): Drupal\Core\DrupalKernel->handle(Object(Symfony\Component\HttpFoundation\Request))
#24 {main}
.

Comments

bbuchert created an issue. See original summary.

bbuchert’s picture

bbuchert commented
Issue summary: View changes
jsacksick’s picture

jsacksick commented

Did you save an empty checkout completion message?

rjdjohnston’s picture

rjdjohnston commented

In addition to the value message, I get a format message:

Warning: Illegal string offset 'format' in Drupal\commerce_checkout\Plugin\Commerce\CheckoutPane\CompletionMessage->buildPaneForm() (line 114 of /var/www/web/modules/contrib/commerce/modules/checkout/src/Plugin/Commerce/CheckoutPane/CompletionMessage.php).
bbuchert’s picture

bbuchert commented

Error disappears once the Field Completion message and the Format is filled in:

/admin/commerce/config/checkout-flows/manage/default?destination=/de/admin/commerce/config/checkout-flows

It seems like it was added with an update.

bbuchert’s picture

bbuchert commented

On the dev environment I do not have access to the interface. Does anyone know how I can get rid of the screen bellow:
https://imgur.com/AujH2kP

rjdjohnston’s picture

rjdjohnston commented
Status: Active » Fixed

Looks like I had an empty completion message! Thanks all

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.

rgpublic’s picture

rgpublic
Primary language German
Location Düsseldorf 🇩🇪 🇪🇺
commented

@bbuchert: Where do you fill in the "format"? I only have a simple text area:

https://imgur.com/a/K9qxAKG

I've upgraded my installation from an older Drupal Commerce version and now it always shows this error. And I cannot save anything on the checkout pane.

rgpublic’s picture

rgpublic
Primary language German
Location Düsseldorf 🇩🇪 🇪🇺
commented

Ah. I've finally found the culprit. Perhaps this is also useful for others:

The reason for this message seems to be that there has been a change in the configuration of the checkout pane completion message. "message" used to be of type string and is now an array with keys "value" and "format". For some reasons, this hasn't automatically been converted during an upgrade.

As "message" is a string you cannot turn it into an array right away. You need to delete that key first:

drush cdel commerce_checkout.commerce_checkout_flow.default configuration.panes.completion_message.message

After that, you can set the format:

drush cset commerce_checkout.commerce_checkout_flow.default configuration.panes.completion_message.message.format plain_text

Check everything has been set correctly with:

drush cget commerce_checkout.commerce_checkout_flow.default configuration.panes.completion_message

After that, the completion message can be configured normally via the UI again.