I am able to successfully run a test transaction, I can see in the test test logs on stripe that the transaction went through with with a status of "200 OK".

But Ubercart just provides the following: "We were unable to process your credit card payment. Please verify your details and try again. "

CommentFileSizeAuthor
#7 Screen Shot 2020-03-02 at 13.18.48.png86.59 KBjrbrubaker
#7 Screen Shot 2020-03-02 at 13.28.05.png31.61 KBjrbrubaker

Comments

jrbrubaker created an issue. See original summary.

jrbrubaker’s picture

jrbrubaker commented
Category: Bug report » Support request
jrbrubaker’s picture

jrbrubaker commented

According to support at Stripe:

"you're successfully sending requests to add payment methods (ie cards), but that there isn't actually a request that specifies payment info such as the amount of the charge....there is a payment_method being created but not a payment_intent or charge."

andraeray’s picture

andraeray commented

Hi jrbrubaker,

Can you confirm the version of uc_stripe you are using?

And prior to this version did you use any other version that worked properly for you?

jrbrubaker’s picture

jrbrubaker commented

Hi AndraeRay... Thanks for helping with this.

I'm using 7.x-3.3, with the 6.38 Stripe Library. Everything worked before the updates for SCA authentication last September. I've never had a payment work since then.

Here's my log from a test payment, note there's no payment intent or charge amount. returns "200 OK" but no transaction happens.

{
"type": "card",
"card": {
"number": "************4242",
"cvc": "***",
"exp_month": "01",
"exp_year": "23"
},
"billing_details": {
"address": {
"postal_code": "26292"
}
},
"guid": "2f3f8ce3-d411-47ee-9f07-0f453504afe6",
"muid": "56e455af-bf14-479e-ac23-5ba4d1720e02",
"sid": "0837acd5-fed1-4a86-b8cc-da04482b4386",
"payment_user_agent": "stripe.js/318b4d12; stripe-js-v3/318b4d12",
"referrer": "https://url.org/cart/checkout",
"key": "pk_test_L1******************of9W"
}

andraeray’s picture

andraeray commented

Okay, I see.

It sounds like the call to "www.yoursite.com/uc_stripe/ajax/confirm_payment" might not be successful.

That file is what will trigger the payment to be processed.

Can you check your browser developer tools (F12) and see if that call is failing, or redirecting while trying to make a payment?

jrbrubaker’s picture

jrbrubaker commented
StatusFileSize
new Screen Shot 2020-03-02 at 13.28.05.png31.61 KB
new Screen Shot 2020-03-02 at 13.18.48.png86.59 KB

I don't see any calls to /ajax/confirm_payment. I assume it would be an XHR request?
Only those in this screenshot seem to be taking place. Thank you so much for this help.

jrbrubaker’s picture

jrbrubaker commented

Hi AndraeRay... Do you have any other thoughts on what could cause this? I see no calls to /ajax/confirm_payment when submitting the payment. I've uninstalled and reinstalled uc_stripe and the library, done everything I can thing of. Any help is much appreciated.

andraeray’s picture

andraeray commented

That's strange, I sent you an email through Drupal message, am I able to take a quick look?

jrbrubaker’s picture

jrbrubaker commented

This issue was due to the "disable checkout review" setting in ubercart checkout. When the checkout review was reenabled the system worked as expected.

RaySilver’s picture

RaySilver commented

Hello,

I'm about to install and test / use this module now that it's SAQ-A compliant. My site has the checkout review disabled. Does that mean this will not work for me? or is there a patch for it?

Thanks!

RaySilver’s picture

RaySilver commented

It looks like it's working with the checkout review enabled. But if checkout review is disabled, I'm not getting the same message as jrbrubaker.. but similar.. it's not working. Can anybody help point to how we can get this working without checkout review?

Thank you.

andraeray’s picture

andraeray commented

The current module is not compatible with "disable checkout review". Getting it to work might be tricky because there are a few steps involved with creating a processing a charge.

andraeray’s picture

andraeray commented
Title: Stripe approves payment, but ubercart gives error » uc_stripe is not compatible with "disable checkout review"
RaySilver’s picture

RaySilver commented

@AndraeRay yes it seems that way.. some code modification would be necessary. For anybody else that's dealing with the same thing.. for the interim.. what I did is theme the /review page and take everything out.. and submit that page on page load.. I should say .click submitting the form will not work properly since there are events attached to the button.

var getPath = window.location.pathname;
if(getPath == '/cart/checkout/review' ) {
$('#edit-submit').click();
}

still testing all different test card combinations.. but so far everything is working fine.. even with stripe 3D secure authentications.. etc..