I am using mailhandler to maintain email communication between users & contacts.

Mailhandler does not retrieve emails that are replies from the contacts. The Title (Subject of the email) has been marked as NOT Unique under the feeds importer.

It is able to retrieve emails with the same subject line, however, not ones that are replies to the sent emails.

For Eg: Original Email Sub could be "Drupal Introduction", when replied to the email, the subject line changes to "RE: Drupal Introduction". Mailhandler fails to retrieve emails that are appended with a "RE: "

I have tried POP as well as IMAP set up, its still a no go.

Under POP settings, it does not detect any emails in the sent folder. Detects emails only in the Inbox.

Please advice.

Comments

maverick129 created an issue. See original summary.

maverick129’s picture

Title: Mailhandler ignores replies » Mailhandler Ignores Replies
Issue tags: +Node Title, +emails not being imported, +import emails
maverick129’s picture

Finally found the solution. In the feeds importer, need to set the Mailhandler Fetcher to "All", instead of just either "Nodes" or "Comments" only.