500 Error when changing permissions on add session page [#2732385]

Comment #1

24 May 2016 at 18:55

nicxvan created an issue. See original summary.

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Comment #2

japerry

KVUO

CreditAttribution: japerry at Drupal Association commented 8 June 2016 at 22:36

Is there anything from the logs?

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Comment #3

nicxvan CreditAttribution: nicxvan as a volunteer commented 9 June 2016 at 17:39

Nothing in the logs. I think it might be a resource issue, I have upped the memory fairly significantly and haven't been able to reproduce since.

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Comment #4

japerry

KVUO

CreditAttribution: japerry at Drupal Association commented 10 June 2016 at 20:50

Cool. we've seen 500 errors on edo, but its due to mysql being slow and us having a lot of tickets. We did have the ticket module being a bit aggressive with cache clears, and the latest version of HEAD cod fixes that problem.

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Comment #5

nicxvan CreditAttribution: nicxvan as a volunteer commented 22 June 2016 at 15:33

Is that cache clear issue fixed in 1.4?

We are getting this error again on sessions fairly consistently and the memory is at 400MB so it should not be running out of memory.

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Comment #6

nicxvan CreditAttribution: nicxvan as a volunteer commented 22 June 2016 at 17:38

Priority:

Major

» Critical

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Comment #7

nicxvan CreditAttribution: nicxvan as a volunteer commented 22 June 2016 at 17:42

[Wed Jun 22 13:16:57 2016] [error] [client ] Premature end of script headers: index.php, referer: http://nedcamp.org/sessions
[Wed Jun 22 13:17:01 2016] [warn] [client ] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://nedcamp.org/sessions
[Wed Jun 22 13:17:01 2016] [error] [client ] Premature end of script headers: index.php, referer: http://.nedcamp.org/sessions

Steps to reproduce loging.
Click on submit Sessions
Click Create
Get 500 error.

Work around
Go to home page first
Then follow above

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Comment #8

japerry

KVUO

CreditAttribution: japerry at Drupal Association commented 24 June 2016 at 07:01

Unfortunately that issue is still in the 1.x series of cod, since its using a much older version of ticket. Maybe we can try backporting that patch, its pretty small.

How long is the timeout in mod_fcgid?