Hi,

User can get blocked for many reasons. Sometimes for some suspicious activity. Now user get a email once their account get blocked, we can't send them any activation link via email. Validation link token doesn't work, neither the activation one time url.

So, is there any token or something we can send user to get them back on our site? any tricks/module/patch ?

Thanks for help

Comments

sharif.tanveer’s picture

sharif.tanveer commented
Title: Unblock email » Email to Unblock user
penyaskito’s picture

penyaskito
he/him
Primary language Spanish
Location 🧑🏽‍🌾 Seville 💃 Andalusia, UTC+2 🇪🇺
commented
Category: Feature request » Support request
Priority: Major » Normal
Status: Active » Postponed (maintainer needs more info)

You can unblock a user at the People listing.
Does that solve your problem?

penyaskito’s picture

penyaskito
he/him
Primary language Spanish
Location 🧑🏽‍🌾 Seville 💃 Andalusia, UTC+2 🇪🇺
commented

Maybe this link helps if what you need is that the user gets an email: http://venutip.com/content/creating-rules-event-unblocking-user

sharif.tanveer’s picture

sharif.tanveer commented

No, I want people to activate their account from their email. its more like confirmation from users as we have now -in case of user account cancellation.

I will unblock the user, but it won't take place unless user click that link from his email.

I guess, it is now clear, but ask if you need more please. changing status to active.

sharif.tanveer’s picture

sharif.tanveer commented
Status: Postponed (maintainer needs more info) » Active
pixelsweatshop’s picture

pixelsweatshop commented
Status: Active » Closed (won't fix)

Core issue queue isn't for support requests. Please post in the forums.