Problem

I'm not sure where to begin troubleshooting this problem. My site's sitemap.xml has never been automatically submitted to Bing, despite this being configured and the site verified last July 15.

Even the db log seems to say that it is submitting successfully, yet Bing is still telling me that sitemap.xml has not been submitted since July 15.

Google is fine. It's reporting the last submission on Sept 12.

From the log:

Type	xmlsitemap
Date	Thursday, September 12, 2013 - 4:40pm
User	Anonymous (not verified)
Location	http://www.xxxxx.ca/portfolio/photo-gallery?field_gallery_image_product_tid[]=2
Referrer	
Message	Submitted the sitemap to http://www.google.com/webmasters/tools/ping?sitemap=http://xxxx.ca/sitemap.xml and received response 200.
Severity	notice
Hostname	180.76.5.91
Operations	

Type	xmlsitemap
Date	Thursday, September 12, 2013 - 4:40pm
User	Anonymous (not verified)
Location	http://www.xxxx.ca/portfolio/photo-gallery?field_gallery_image_product_tid[]=2
Referrer	
Message	Submitted the sitemap to http://www.bing.com/webmaster/ping.aspx?siteMap=http://xxxx.ca/sitemap.xml and received response 200.
Severity	notice
Hostname	180.76.5.91

I have double-checked that the site is, indeed, verified.

Am I missing something obvious? Can someone give me a lead?

Thanks in advance! Our clients love the module.

Comments

othermachines’s picture

Component: Code » Other

Changing component.

dhalbert’s picture

I have the same problem. Bing talks about what URL to use here: http://www.bing.com/webmaster/help/how-to-submit-sitemaps-82a15bd4. Bing asks for http://www.bing.com/ping?sitemap=http%3A%2F%2Fwww.example.com/sitemap.xml. The module is using ping.aspx?siteMap=http://example.com/sitemap.xml.

So the differences are ping.aspx vs ping and the Bing example is URL-encoded (but maybe that is being done invisibly by the module?).

othermachines’s picture

Thanks, @dhalbert. I get the same 200 response from both URLs:

http://www.bing.com/webmaster/ping.aspx?siteMap=http://xxxxx.ca/sitemap.xml

http://www.bing.com/ping?sitemap=http%3A%2F%2Fwww.xxxxx.ca/sitemap.xml

gets me...

"Thanks for submitting your Sitemap. Join the Bing Webmaster Tools to see your Sitemaps status and more reports on how you are doing on Bing."

Still showing as sitemap last submitted on 2013-07-15 in Webmaster Tools. "Last crawl" is more recent, at the beginning of October.

In Bing help:

"The server will respond with HTTP Status 200 (OK) if the submission was successful."

I feel like I must be missing something obvious, or perhaps misunderstanding how this should work? I've just now tried submitting it manually (via Webmaster Tools) and so far there don't seem to be any errors with the sitemap.xml file. "Last submitted" has now updated to today's date.

dhalbert’s picture

I agree - Bing simply doesn't seem to be doing what it says it's doing, which is accepting the sitemap.

Kristen Pol’s picture

Status: Active » Closed (outdated)

Closing this because it's so old.