The list of "selected services" and "possible services" that is displayed under "Choose your services" in configuration doesn't allow me to select a service, scroll, or use the arrow for moving options around. The list is not blank, though, as explained in another bug report.

I'm using 7.2.4 and 7.x-2.x-dev, just in case, but it won't work for Safari, Chrome, Camino or Opera for Mac, neither on Explorer on a PC.

CommentFileSizeAuthor
#3 sharethis-bug.jpg56.2 KBferst
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Comments

ShareThis Support’s picture

Please try installing the recommended "7.x-2.4" module from here - http://drupal.org/project/sharethis
I have raised a bug for this issue. Our development team is working on this. Please let us know if you still face this issue with the recommended module (and also the Drupal version that you are using).

The ShareThis Support Team
http://support.sharethis.com

ravis’s picture

Possible reason for this is that your browser is blocking ShareThis javascript
Try in different browser or try allowing script from sharethis.com

ferst’s picture

Version: 7.x-2.x-dev » 7.x-2.4
FileSize
56.2 KB

I'm having the same issue, and i'm using the recommended "7.x-2.4" module. I'm using Drupal 7.15 but with the 7.14 i'm still facing the issue.

And, when i try to save any changes, like Twitter suffix or whatever, I'm getting "Choose Your Services. cannot be longer than 128 characters but is currently 281 characters long."

markusa’s picture

+1 The 7.x-2.5 version -- same behavior.....can't choose services

alexdmccabe’s picture

I'm experiencing this as well. In Firebug, I'm seeing this error:

TypeError: _all_services[pickerDefaults[i]] is undefined
/sites/all/modules/sharethis/stlib_picker.js
Line 60

I found a hack that lets you at least use the picker. In the file/line above, change this:

_all_services[pickerDefaults[i]].title

into

pickerDefaults[i]

Basically, it uses the key of "facebook" or "googleplus" or whatever instead of the proper, formatted title, but it lets it at least work. I think it may be causing a problem with the "Classic Buttons" style, but I'm using the "Large Chicklets" style and those seem to be working fine.

I'm not making a patch for it because this is just a straight up hack to let us at least use the picker for now.

krisna123’s picture

thx this working, change the js from A to B thx........

_all_services[pickerDefaults[i]].title

into

pickerDefaults[i]
ferst’s picture

@amccabe Thanks a lot for the tip. It really works!

SocialNicheGuru’s picture

Version: 7.x-2.4 » 7.x-2.9
Issue summary: View changes

I had this issue in 2.9.
This workaround worked.

morybel’s picture

Did not work for me in 2.13 with Drupal 7.43.
Reverted back to 2.12 and it's working again.

naveenvalecha’s picture

yup there's already an open issue here for 7.x-2.13 #2759221: Unable to select services on the configuration page

Ramya Balasubramanian’s picture

Hello ,

Share this module is not working for latest version 7.x-2.13. It is working only in 7.x-2.12.

ehazell’s picture

Version: 7.x-2.9 » 7.x-2.13
Category: Bug report » Support request

I have installed the latest version 7.x-2.13 which didn't work and also installed the previous versions, 7.x-2.12 and 7.x-2.11 and neither have worked. In the "Choose Your Services" section I can see the possible services but cannot select any to be my selected service. In the latest module version, 7.x-2.13 it appears to be blank on the "choose your services" section of the configuration. I have tried on all 3 web browsers, IE, chrome, and firefox.

jenlampton’s picture

Status: Active » Closed (duplicate)

Closing this issue as it is a dupe of #2759221: Unable to select services on the configuration page (and that one has a patch)

localnetwork’s picture

Version: 7.x-2.13 » 7.x-2.x-dev

This version solves my problem: https://www.drupal.org/project/sharethis/releases/7.x-2.12

If you're reinstalling the module, make sure to disable and uninstall and delete it from modules folder.