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Some of my orders are showing up as "abandoned" even though payment has been reported as received from PayPal. I've turned on IPN log now to see if I can track down more information with future payments but was hoping for some help in the meantime. Some orders show up as "Payment Received" but still aren't marked complete but some just come in as abandoned. Below are two logs. Any ideas why this is happening?
May 18 2012 - 1:17am - Order status changed from In Checkout to Abandoned. May 18 2012 - 10:13pm - PayPal payment for $40.00 entered.
Payment Received: (manually marked as completed)
May 20 2012 - 10:09pm - PayPal payment for $40.00 entered. May 20 2012 - 10:09pm - Order status changed from In Checkout to Pending. May 20 2012 - 10:09pm - Order status changed from Pending to Payment received. May 23 2012 - 8:50am jeggen Order status changed from Payment received to Completed.
PayPal is setup with the following:
IPN On and URL is http://www.bethanyelkhorn.org/uc_paypal/ipn
Auto Return On and set to: http://www.bethanyelkhorn.org/cart/checkout/complete
Payment Data Transfer: Off
Encrypted Website Payments: Off
Express Checkout Settings: Off
Website Payments Standard
PayPal Server: Live
Payment Action: Complete sale
Cancel return URL: http://bethanyelkhorn.org/cart
Submission Method: itemized (previously set to whole order)