I'm getting this error when I put in my encoder api key:
"The postback URL cannot be retrieved: Connection refused (-111)."

I've been following the modules unravelled video and "How to configure Zencoder + S3 in 7.x-2.x version" and I've missed out the "Transcoder postback path access" bit.. cos it's simply not there on the admin/people/permissions page... I think this is most likely why I'm getting this

I've tried the 7.x-2.5 version too... and the same.

any help as to why this might not be there much appreciated.

ben

Comments

Jorrit’s picture

Jorrit CreditAttribution: Jorrit commented
Status: Active » Postponed (maintainer needs more info)

This text is displayed when the postback URL setting is not correct. Please check this setting.

benjarlett’s picture

benjarlett CreditAttribution: benjarlett commented

Thanks Jorrit

The post back url setting I didn't change, it is as default: http://www.benjarletttest.co.uk/postback/jobs
I'm assuming it's because I can't set the permissions to allow encoder access because the permission's tick box isn't there.

Ben

Jorrit’s picture

Jorrit CreditAttribution: Jorrit commented

The allow access permission has been removed, it is no longer needed. The tutorial is outdated. It appears that the server can't reach the postback URL.

I see that http://www.benjarletttest.co.uk/ is a test site. Can I get administrator access to debug this problem?

Jorrit’s picture

Jorrit CreditAttribution: Jorrit commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Closed because of lack of response.

kartonnade_’s picture

kartonnade_ CreditAttribution: kartonnade_ commented

Hey there,

My 2 cts : I had the same problem due to a htpasswd preventing access.

Comment out the following in htaccess :

#AuthType Basic
#AuthName "pre-production SITE.ORG"
#AuthUserFile /srv/data/web/vhosts/preprod.site.org/.htpasswd
#Require valid-use

Alternatively, use a condition to ask for PW only if visitor is not zencoder in htaccess.

Best