When using the unsubscribe token, e.g.

<a href="[simplenews-unsubscribe-url]">Unsubscribe</a>

it brings the user to www.example.com/newsletter/confirm/remove, and not www.example.com/newsletter/confirm/remove/##UID##

causing the page to throw a 404 error. I checked the logs and it is not a permission denied error which I saw through searching previous issues was a problem in the past.

Any assistance would be greatly appreciated!
-Chris

Comments

CLKeenan’s picture

CLKeenan CreditAttribution: CLKeenan commented

Just noticed something... within the email headers, it does contain the unsubscribe link:

List-Unsubscribe:

CLKeenan’s picture

CLKeenan CreditAttribution: CLKeenan commented

Any help with this?

Berdir’s picture

Berdir
Primary language German
Location Switzerland
CreditAttribution: Berdir commented
Status: Active » Postponed (maintainer needs more info)

Are you sure that you are using a mail address which actually *is* subscribed?

This is the expected behavior when you send a test mail to a mail address which is not subscribed.

While it could be classified as a bug, it's not clear what's supposed to happen because there can't be correct unsubscribe url.

CLKeenan’s picture

CLKeenan CreditAttribution: CLKeenan commented

Yes, the email address is definitely on the subscriber list.

The weird thing is, the simplenews-newsletter-footer.tpl.php unsubscribe link comes through just fine with the UID at the very bottom of the email.