Player Key and Player ID Missing (Temporary Patch Fix) [#1416682]

I gathered the playerKey and playerID from our Brightcove studio account. However, I see nowhere to plug in this information into the module's config: /admin/config/media/brightcove or the Brightcove video field.

We currently have a Read API key entered. I am able to browse and attach a video to the Brightcove video field, but the video doesn't render because after clicking the thumbnail, the [object] tag in the popup window is missing the playerKey and playerID. It only has the @videoPlayer value present.

We're using PHP 5.3 with cURL installed.

Any ideas as to how to resolve this would be much appreciated!

Comment	File	Size	Author
#5	brightcove_players_admin.patch	1.82 KB	mbopp
#2	Player Settings	17.68 KB	pGustafson

Comments

Comment #1

meba commented 25 January 2012 at 21:50

Status:

Active

» Postponed (maintainer needs more info)

When you go to the settings page look at top right, there will be a tab called "Players". That's where you input it

Comment #2

pGustafson commented 26 January 2012 at 15:26

Status	File	Size
new	Player Settings	17.68 KB

It's actually called "Player Settings".

Comment #3

wojtha commented 8 February 2012 at 09:32

The solution is to add player first and then save or resave the video field settings.

Comment #4

patty.fresonke commented 7 May 2012 at 21:19

I'm having this issue as well...I've added the player, it's in the brightcove_player table but it doesn't seem to be grabbing the info out of there when the page loads...any other fixes other than save and resave (tried that as well to no avail)

Comment #5

mbopp commented 2 July 2012 at 15:49

Title:	Player Key and Player ID Missing	» Player Key and Player ID Missing (Temporary Patch Fix)
Status:	Postponed (maintainer needs more info)	» Needs work

Status	File	Size
new	brightcove_players_admin.patch	1.82 KB

I was also having the problem... Turns out that there is simply a misspelling in the menu hook for the required permission.

I've attached a quick Diff/patch for fixing the issue. (Don't really have time to use Git to create a proper patch at this time) But this will help anyone get past this issue, and maybe the maintainer can create a proper patch file.

Hope this Helps