For some reason some orders don't include the shipping cost on the seller order table even though it shows on the administrator order details. Shipping is added for some and not for others and I don't know the cause of this so I would like to be able to edit the seller order table manually and add the shipping myself. I want to make a mass payment and the payment amount doesn't look right because shipping cost is missing.

Is there a way I could edit this before making the mass payment? Thanks.

Comments

gmaximus’s picture

gmaximus commented

I found that this was because I was using Paypal Website Payments Standard. For these orders the shipping wasn't getting distributed. However it would be if they paid by Cheque/money order.

I upgraded to Paypal's Website Payments Pro and used Express checkout only on the checkout page. Again shipping would not get added from the cart page because the customer hasn't gone through checkout to get the shipping quote.

Hope this is of help to others...