I creates several webforms that have radio buttons and check boxes. When viewing them in Internet Explorer, Chrome, or Firefox, I cannot click on the radio buttons or check boxes. The only way to select them is to click on the labels, but the buttons themselves do not accept the clicks. They work fine in the Grid element, but I cannot use this for everything. Has anyone experienced this or have any ideas on how to fix the problem?

Comments

quicksketch’s picture

quicksketch
he/him
commented
Category: bug » support

This is not a problem I've ever seen before. Considering this would make Webform rather difficult to use, I'm certain that there would have been other reports of this problem if it were actually caused by the module itself. Most likely some JavaScript or CSS on your site is causing the problem. I'd suggest trying to turn off JavaScript first and see if that helps, then try switching to a different theme to see if CSS is the issue. Another module could also be providing the CSS, which would make things a little harder to pin down. If you can figure out a way to reproduce this problem on a fresh install of Webform I'll have a look on the Webform side, but I doubt this is a problem with the module.

kennyacock’s picture

kennyacock commented

It turns out it was one of the css files. It took a while to track down. (I replaced every css file with a copy of the files I had before I made changes and it worked. I then restored them one at a time until I found the offending file. I then replaced each section, one at a time until I tracked it down.)

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Fixed

Sweet, thanks for the followup.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

Kenneth_n’s picture

Kenneth_n commented
Issue summary: View changes

I am having this same problem with my checkboxes as users cannot click them on any browser to select.
I am not a pro in Drupal backend but tried to rebuild the checkboxes and still finding the very same problem. What can I do to have this sorted out? Any help please