Whenever I click on the multidownload tab I am taken to a blank page. Am I doing something wrong or is something broken

Comments

fax8’s picture

fax8 commented
Status: Active » Postponed (maintainer needs more info)

We need more details...

earthguide’s picture

earthguide commented

I can create a new video content and have it play flv files with flow player just fine. I have set the multidownload option to provide downloads of other formats. However, nothing will happen when I click on the "download other formats tab" on the node when it's been posted. What does happen is the browser is navigated to a completely blank page. No html at all. Is there something I'm doing wrong or is something broken?

earthguide’s picture

earthguide commented

I guess that this doesn't get read very often

vm’s picture

vm commented

actually it does. you aren't provided the right information. blank pages tend to create errors in your apache logs, sounds to me like you are exhausting memory, check your apache logs for errors and report back here in this thread.

gggdrpl’s picture

gggdrpl commented

Hello, I'm having exactly the same problem as described above. Nothing is being recorded in watchdog neither in apache logs from my web server.

I've published a video in WMV format and it plays alright. I've checked one by one all of the options and parameters in Video settings and in the video node.

I can't relate any of this with the blank page that appears when I click the multiple downloads tab. Any sugestion, please?

NOTE: Mi mistake! I'm sorry. I hadn't noticed the Multidownload option under Content Management menu.
All I had to do was turn it on and now it's working.

I guess this applies to what happened to earthguide, maybe, so I'll leave this post as it may help somebody else.

iLLin’s picture

iLLin commented
Status: Postponed (maintainer needs more info) » Closed (fixed)