FAQ - Settings: Questions

Last updated on
30 April 2025

This is probably the most important FAQ settings page. It allows the user to control the layout of the questions and answers on the automatically generated 'faq' page.

Page layout

The user can choose from four different question and answer layouts.

  • Questions inline - Each question is listed with its answer displayed directly underneath. Clicking on the question itself will take the user to the individual FAQ node page.
  • Clicking on question takes user to answer further down the page - All the questions are listed at the top of the page. Clicking on any of the questions will take the user to the answer which appears further down the page. Each question is printed again, just above the answer, which when clicked on will take the user to the individual FAQ node page. With each answer, there is also a link back to the top of the page.
  • Clicking on question opens/hides answer under question - All the questions are displayed in a list. When a user clicks on a question, its answer appears directly underneath. Clicking on the question again causes the answer to be hidden once more. This layout requires javascript to be enabled in the user's browser.
  • Clicking on question opens the answer in a new page - All the questions are displayed in a list. When a user clicks on any of the questions they are taken directly to the FAQ node page.

Miscellaneous layout settings

  • Questions listing style - This allows to select how the questions listing is presented, wherever it applies. An ordered listing would number the questions, whereas an unordered list will have a bullet to the left of each question.
  • Label questions and answers - This option is only valid for the "Questions Inline" layout. It labels all questions on the faq page with the "question label" setting and all answers with the "answer label" setting. For example these could be set to "Q:" and "A:"
  • Question Label - The label to pre-pend to the question text in the "Questions Inline" layout if labelling is enabled.
  • Answer Label - The label to pre-pend to the answer text in the "Questions Inline" layout if labelling is enabled.
  • Question Length - The length of question text to display on the FAQ page. The short question will always be displayed in the FAQ blocks. Choices are short, long or both.
  • Use answer teaser - This enables the display of the answer teaser text instead of the full answer when using the 'Questions inline' or 'Clicking on question takes user to answer further down the page' display options. This is useful when you have long descriptive text. The user can see the full answer by clicking on the question.
  • Show node links - This enables the display of links under the answer text on the faq page. Examples of these links include "Read more", "Add comment".
  • "Back to Top" link text - This allows the user to change the text displayed for the links which return the user to the top of the page on certain page layouts. Defaults to "Back to Top". Leave blank to have no link.
  • Disable question links to nodes - This allows the user to prevent the questions being links to the faq node in all layouts except "Clicking on question opens the answer in a new page".
  • Default Sorting for Non-Weighted FAQs - This controls the default weighting behaviour for new FAQ nodes which haven't been assigned a weight. You can choose between "Date Descending" and "Date Ascending".

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