It would be great to have the option to link a case with a ticket being tracked in another system, like launchpad does [1].
Just a link to an issue on mantis, for example, would work to begin with. Then, being able to import the status of the case in the other system would be really cool.

[1] https://help.launchpad.net/Bugs/MultiProjectBugs#Bugs%20in%20external%20...

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helmo’s picture

helmo CreditAttribution: helmo commented
Status: Active » Closed (duplicate)

There is an older issue on the same topic, see #521752: Add FeedAPI Mapper support

Closing this as duplicate, feel free to re-open if you disagree.

clemens.tolboom’s picture

clemens.tolboom
Primary language Dutch
Location Groningen, 🇳🇱/🇪🇺
CreditAttribution: clemens.tolboom commented
Status: Closed (duplicate) » Active

This is not a duplicate of #521752: Add FeedAPI Mapper support

Studying the image

#521752: Add FeedAPI Mapper support is about mapping remote issues onto a case tracker node

#846992: Links to external trackers is about adding a field to tracker remote issues.

clemens.tolboom’s picture

clemens.tolboom
Primary language Dutch
Location Groningen, 🇳🇱/🇪🇺
CreditAttribution: clemens.tolboom commented

See also #826490: Mapper for casetracker

clemens.tolboom’s picture

clemens.tolboom
Primary language Dutch
Location Groningen, 🇳🇱/🇪🇺
CreditAttribution: clemens.tolboom commented

I guess we need a Link field to the external issue and grab some fields from it to display.

A test would comprise:
- CCK Link field linking to the remote issue
- CCK Text field holding the parsed values
- http://drupal.org/project/feeds_xpathparser to parse the document

Any thoughts?