The following workflow is undesirable and can cause a ticket to accidentally get reassigned from one client to another.

1. View a ticket from Client Foo.
2. View a ticket from Client Bar in another window of the same web browser.
3. Edit the ticket from Client Bar. At this point the ticket will get re-assigned to Client Bar and if you save any changes it moves to the other client.

Filing a bug report so I remember to fix this, though I'm out of time tonight.

Comments

jeremy’s picture

jeremy commented
Status: Active » Fixed

Fix committed.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.