I'm in the process of changing web servers, and having gone through all the requisite steps to move the drupal installation (dump the sql database from old server and import to the new one, move all the files to the new FTP, change the settings.php file to reflect new database, move .htaccess), I'm confronted with a white screen of death for my index.php. At first I was dealing with error messages to the tune of 'The mysqli error was: Unable to use the MySQLi database because the MySQLi extension for PHP is not installed. Check your php.ini to see how you can enable it..' which was cured by updating the PHP version from 4 to 5. (I believe version 4 didn't have support for MySQLi, only MySQL?)

However after making that switch the site is now in white-screen stasis. Any ideas as to possible solutions? I realize it could possibly be any number of things at this point.

Comments

vm’s picture

vm commented
Component: mysql database » other
Status: Active » Postponed (maintainer needs more info)

try clearing all cache tables, ensure your memory limit is high enough to accommodate your site. check your apache logs for any errors that may be getting thrown.

russhull’s picture

russhull commented
Component: other » mysql database
Status: Postponed (maintainer needs more info) » Active

I've emptied all the cache tables, to no avail.

I haven't been able to access the settings for the memory limit on the new host, but it's a very small site; I can't imagine whatever the default setting is would cause a problem. No idea how to access the apache logs either - or if Apache is enabled.

gbaudoin’s picture

gbaudoin commented
Status: Active » Closed (cannot reproduce)

Please provide the php or apache error log, ask your host admin on where they can be accessed.