Hi,

I have set-up the following site www.onecsolution.com (drupal 6.9 acquia).

Enabled site-wide contact form
Setup categories for contact
Enabled Auto-reply message
setup site information
tested sending and receiving through contact form as annonymous

The email received shows some strange sender name like my hostname etc and when I open the message it reads like below, PLEASE HELP IN MAKE SENDER NAME MORE HUMAN READABLE. THANKS

sender name in inbox: noadpni@host125.hostmonster.com

[Query for immigration] new test‏
From: onecsolution/danish@onecsolution.com on behalf of noadpni@host125.hostmonster.com
Sent: Thu 2/26/09 12:39 PM
To: d_hussain79@hotmail.com

This is an automated reply.

Your query has been received. We shall get back to you shortly depending on
the nature of your query.

Best wishes
oneCsolution Team

Comments

macrodesign’s picture

macrodesign commented

Ok for the time being, I will configure my mailbox to send auto-reply instead of the site auto-reply. But really appreciate if this issue can be address as now I am afraid all other sites that I made must be sending strange names to senders and that could be one reason I always have "Last Access - Never" in users.

macrodesign’s picture

macrodesign commented

Well i failed, because when i configured my mail account to send auto-reply, it sends to this host-address which does not exist anywhere.

Can someone PLEASE HELP--- SOS

Thanks a million in advance
Danish

behindthepage’s picture

behindthepage commented

Hi Danish,

Sorry to hear you are having problems. Do you have "contact forms" module enabled or are the problems you are experiencing with the core contact module?

Regards
Geoff

macrodesign’s picture

macrodesign commented

i believe it is the core module... should i install a different module? please advise.

behindthepage’s picture

behindthepage commented
Project: Contact Forms » Drupal core
Version: 6.x-1.5 » 6.9
Component: User interface » contact.module

No but I will move this to the correct project which is Drupal - contact module.

Regards
Geoff

ainigma32’s picture

ainigma32 commented
Status: Active » Postponed (maintainer needs more info)

It sounds like a configuration problem on the server. Drupal uses PHP's mail functions to send mail and if that hasn't been setup properly you will need to work with your provider to correct the situation.

Another way is to use the SMTP module http://drupal.org/project/smtp and send emails directlry through an SMTP server.

Please post back how that works out for you.

- Arie

ainigma32’s picture

ainigma32 commented
Status: Postponed (maintainer needs more info) » Fixed

Looks like macrodesign won't be posting any feedback so I'm setting this to fixed.

Feel free to reopen if you think that is wrong.

- Arie

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.